Police Dispatcher Job River Grove area,Illinois USA,Customer Service/HelpDesk

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Position Title

Police Dispatcher

Essential Function

Receives incoming telephone calls, persons who walk-in and police radio communication. Screens, directs and dispatches and documents communications.

Compensation and Hours

Rate of pay is $19.50 per hour, 20 to 28 hours per week, must work weekends and holidays.

Additional Requirements

Must possess a Valid Driver’s License.
Official transcripts required prior to employment (if applicable);
Recommended candidate for hire will be subject to pre-employment screenings including a polygraph test, drug screening, and thorough background check.

Qualifications

Education
:

High school diploma or equivalent

Skills
:

Ability to use computer efficiently
Clear speaking voice and ability to interact with people
Ability to prioritize and multi‑task in a fast‑paced environment
Ability to write and type at a professional level in regards to English grammar and spelling
Remain calm in high‑stressed situations
Communicate effectively with the general public, co‑workers, and emergency service agencies both verbally and in writing
Ability to work in a team environment and be able to maintain confidentiality

Responsibilities

Answer incoming emergency and routine assistance calls for the Police Department.

Independently assess need and urgency of requests and situations and dispatch emergency response personnel including law enforcement personnel and mutual aide personnel to incident/accident scenes.

Receive and accurately relay/transcribe information, messages and requests for the Communications Center.

Enter data and information into Triton College Police Department and State computer databases.

Operate radio and telecommunication systems including UHF & VHF mobile and portable radios, fax machines, and telephones.

Maintain knowledge of current communication policies and procedures and state, national and local dispatch standards.

Participate in on‑going training.

Answer telephone requests for information, performs emergency warning notifications, perform clerical and general office functions, and provide court testimony as required.

Monitor burglar and fire alarms, and notify appropriate person/agency as required, operates LEADS system:
Enters stolen vehicles/items, missing persons and other information, maintains logs, record and file as required.

Operate closed circuit television systems and numerous interior and exterior controllable cameras throughout campus.

Other duties as assigned.

Posting Details

Posting Date: 06/30/2026

Closing Date: (not specified)

Triton College is an AA/EOE

Triton College reaffirms its commitment not to discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, disability, veteran status, age or any other basis which is protected by law in offering benefits, services, as well as educational and employment opportunities.

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