Information Specialist
Listed on 2026-09-20
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Clerical, Call Center / Support
Welcome to the Triton College Employment Portal
1. Rate of pay of $18.50 per hour; maximum 28 hours per week.
2. Official transcripts required prior to employment (if applicable).
3. Recommended hire will be subject to pre-employment screenings.
4. Triton College is an AA/EOE.
Posting Summary
Posting Number
Posting Number S00643P
Position Title
Position Title Information Specialist
Position Type
Position Type Hourly
Department
Department Admissions
ESSENTIAL FUNCTIONS OF POSITION :
Handle incoming calls, emails, and live chats received through the Call Center and assist students, faculty and staff with information and resources by providing accurate, supportive, and timely information regarding the programs and policies of Triton College.
Qualifications
QUALIFICATIONS :
EDUCATION :
Associates degree or higher
EXPERIENCE :
Experience in Customer Service and working in a fast-paced and multi-tasking office setting
KNOWLEDGE :
General knowledge of college admissions enrollment process, services and programs.
SKILLS :
1. Exceptional Listening skills
2. Strong written and oral communication
3. Strong Customer Service ability
4. Strong organizational, technical and computer skills
5. Fluency in Spanish preferred.
Responsibilities
RESPONSIBILITIES :
1. Registering students for courses.
2. Responds to requests for information via telephone, email, and live chat utilizing quality customer service skills in accordance with Triton’s College Performance Standards.
3. Conducts telephone outreach and Informs students of their next steps in the application, enrollment, and registration process.
4. Assists students with questions on navigating Triton website and Student Portal.
5. Other duties as assigned.
Posting Date
Posting Date 09/03/2026
Closing Date
Special Instructions to Applicants
1. Rate of pay of $18.50 per hour; maximum 28 hours per week.
2. Official transcripts required prior to employment (if applicable).
3. Recommended hire will be subject to pre-employment screenings.
4. Triton College is an AA/ EOE .
Required fields are indicated with an asterisk (*).
Triton College is an Affir?tive Action/Equal Opportunity Employer
Triton College reaffirms its commitment not to discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, disability, veteran status, age or any other basis which is protected by law in offering benefits, services, as well as educational and employment opportunities.
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