More jobs:
Strategic Customer Success Manager — Americas; SaaS
Job in
Riverdale, Cook County, Illinois, 60627, USA
Listed on 2026-02-16
Listing for:
Shippeo
Full Time
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading SaaS company located in Riverdale, Illinois, is seeking a Customer Success Manager for the Americas. This role involves driving customer adoption and retention, collaborating with cross-functional teams, and maintaining relationships with key stakeholders. With a hybrid work model, the successful candidate will work three days a week in-office. Essential qualifications include experience in customer success within the logistics or supply chain industry, exceptional communication skills, and the ability to handle technical support issues.
A passion for customer satisfaction is vital.
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