BDC Representative
Job in
North Riverside, Riverside, Cook County, Illinois, 60546, USA
Listed on 2026-05-05
Listing for:
Castle Buick-GMC
Full Time
position Listed on 2026-05-05
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Sales
Customer Success Mgr./ CSM, Inside Sales, Sales Associate/Assistant
Job Description & How to Apply Below
Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a customer?
Come join our team at Castle Buick GMC in Riversideas a BDC Representative.
What’s In It For you:- 401(K) with company match
- Major medical (50% employee paid premium), Dental, Vision insurance options
- Voluntary Benefits (Accident, Critical Illness, Disability, and more)
- Life Insurance
- Paid Time Off
- Employee vehicle purchase discounts
- Career advancement
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
- Prior experience as a BDC Representative, Call Center Coordinator, or related position
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid driver’s license
BDC Representative: $16-$18 per hour. Compensation will be based on performance and experience; pay ranges may vary from displayed amounts.
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