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In-Office CSR: Client Accounts & Problem Solver
Job in
North Riverside, Riverside, Cook County, Illinois, 60546, USA
Listed on 2026-08-22
Listing for:
Sterling Labs
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Sterling Labs is seeking a Customer Service Representative to own a set of client accounts in our Des Plaines, IL office. You will answer questions by phone and email, set up projects, provide proactive updates, and follow through until issues are resolved.
You will document inquiries, manage pricing and billing questions, and coordinate with multiple departments to keep projects on track. This role trains you to grow into senior account work within a growing laboratory setting.
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