Retail Shortage Control - Part Time

Shortage Control Associate

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service.

As a Shortage Control Associate (SCA), your role directly impacts the store’s security and the overall shopping experience for our customers.

• Maintain a professional appearance at all times, wearing the designated dress standards, radio, and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of surroundings.
• Greet every customer entering or exiting the store with a warm smile and loud, friendly greeting, promoting a sense of control and security.
• Create a secure environment and reduce opportunities for theft.
• Monitor the entrance for the entire duration of every shift, focusing on reducing opportunities for theft, shoplifting, and other dishonest activities.
• Engage with customers and associates consistently with company core values, providing confident, friendly, energetic greetings.
• Identify and report theft incidents and/or suspicious activities to the Manager on Duty.
• Participate in store rallies, communicating theft prevention information with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Provide support in training associates on shortage reduction programs and processes.
• Role‑model safety as a top priority and address any unsafe practices promptly.

• 1+ year of experience in customer service, hospitality, retail, asset protection, loss prevention, or operations (preferred).
• Ability to stand and walk for extended periods and visually monitor the store environment.
• Ability to maintain confidentiality.
• Ability to review, analyze, and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision making.
• Excellent communication skills with customers and co‑workers.
• Excellent leadership skills that foster productive business relationships.

Competitive wage, flexible hours, and an associate discount. Part‑time associates, based on hours worked, may be eligible for Burlington’s benefits package (medical coverage and a 401(k) plan), up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. Training and development opportunities available.

Base Pay: $15 per hour

Location: 00273 - N Riverside

Position Type: Regular Part‑Time

Address: 2208 S. Harlem Ave, 60546

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.