Dispensary Supervisor- North Riverside

Dutchess Cannabis North Riverside, IL – Dispensary Supervisors

We are seeking a Dispensary Supervisor to support the day-to-day operations of our cannabis dispensary and assist the management team in providing exceptional customer service while ensuring compliance with regulations. This role requires leadership skills, a strong understanding of inventory and product knowledge, and the ability to keep associates motivated.

Great perks include: flexible schedules, 2 weeks paid time off (PTO) for full-time staff, a generous employee discount, and swag. If this sounds like the right retail opportunity for you,
APPLY TODAY!

The Dispensary Supervisor assists with the day-to-day operations of the dispensary and provides support for the management team. This position is responsible for maintaining best-in-class customer service while ensuring compliance to all applicable regulations and company standards. The Dispensary Supervisor will set the standard for performance and keep associates motivated. The role requires excellent leadership qualities and a deep understanding of dispensary inventory and products.

• Provide best-in-class customer service to customers.
• Follow and uphold established policies for sales and customer service to ensure satisfaction.
• Maintain in-depth knowledge of all products and strains in the store and share that knowledge with the team.
• Assist with monitoring and maintaining inventory levels, ensuring an assortment of product, and communicate action items with the Assistant Manager and General Manager.
• Assist all associates in the consultation of customers to ensure they receive the right product choices.
• Complete and appropriately delegate tasks assigned during the shift, including:
  • Correct cash handling.
  • Accurate use and maintenance of the POS system.
  • Accurate and timely data entry in the POS and inventory tracking system.
  • Assistance in verifying order deliveries for accuracy.
  • Ensure adherence with security measures and safety compliance.
  • Maintenance of an organized and clean store.
  • Management of visitor log.
  • End-of-day daily update emails.
  • Ensure accuracy with the vault.
• Work with the management team to ensure retail store operations run smoothly and in compliance with applicable rules and regulations.
• Manage daily activities, maintenance, and data collection for any reported issues or complaints.
• Open and closing procedures.
• Assist with onboarding and training of new staff in partnership with management.

• Cannabis experience required.
• Must be at least 21 years of age.
• Strong retail math skills required.
• High school diploma or general education degree (GED).
• 2+ years in a supervisory or management role in a retail setting, specifically with POS operations.
• Exceptional customer service skills.
• Basic computer skills.
• Positive attitude, team player and strong work ethic.
• Understanding of applicable state and local laws and regulations related to the industry and organizational rules.
• Must remain compliant with all regulatory requirements for working in the cannabis industry.
• Excellent organization and time-management skills.
• Focused with strong attention to detail.