Dispensary Associate PT North Riverside

Dutchess Cannabis of North Riverside, IL is looking to hire a part‑time Dispensary Associate
.

We are building a diverse, customer‑centric team and value employees who are personable, adaptable, and teamwork oriented.

We offer great perks, including flexible schedules, sick time, paid time off, a generous employee discount, and swag.

The Dispensary Associate guides customers through the cannabis purchasing experience, provides informed recommendations based on desired outcomes, describes products accurately, and operates with high performance in a fast‑paced setting. Part‑time associates work between 20–29 hours per week and must be willing to work nights and weekends.

• Deliver best‑in‑class customer experience while maintaining operational integrity and compliance throughout the store.
• Guide customers through sales transactions while offering advice and knowledge as needed or requested.
• Ensure the sales floor is stocked, displays and menus are up‑to‑date and accurate, and the store is well maintained.
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick‑up.
• Promote a positive, customer‑service oriented work environment compliant with established policies and procedures.
• Continuously develop product knowledge to offer customers the most up‑to‑date information and advice.
• Respond to customer inquiries in store, online, and over the phone.
• Accurately use and maintain the point‑of‑sale (POS) system in person and over the phone.
• Manage cash handling, customer cart management, and ringing of customer transactions.
• Accurately and timely enter customer data.
• Strive to achieve team and individual performance goals.
• Verify proper paperwork, documentation, and required identification for customers.
• Execute inventory, visual merchandising, marketing, customer service, or other in‑store operations as directed by Store Leadership.
• Report any observed inconsistencies or hazards to Store Leadership.
• Maintain a clean, organized, safe, and inviting store environment.
• Complete store opening and closing checklists.

• Must be at least 21 years of age.
• High school diploma or GED.
• Retail experience preferred; cannabis retail experience a plus.
• Exceptional customer service skills.
• Basic computer skills.
• Experience with cannabis point‑of‑sale (POS) software a plus.
• Positive attitude, team player, and strong work ethic.
• Willingness to understand applicable state and local laws, regulations, and organizational policies related to the cannabis industry.
• Must remain compliant with all regulatory requirements for working in the cannabis industry.
• Excellent organization and time management skills.
• High attention to detail.
• Ability to internalize training and follow instructions.
• Clear and effective communication skills.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties, the employee is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, balance, stoop, kneel, crouch or crawl, talk or hear, taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

If you have the requirements, aligned with the Dutchess Vision and are focused on building a team to deliver a premier cannabis experience to our customers, then this is the role for you!

Rubino, LLC and its subsidiaries are an equal opportunity employer and celebrate diversity, and do not discriminate in hiring practices regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.