Maintenance Porter - Driving

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. There’s no fumbling with tickets, machines, apps, or credit cards. You just drive in and drive out. We are the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe.

Today we are reinventing parking. Tomorrow we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable – giving us back our most valuable asset, time.

This position involves facility maintenance duties and customer interface. The individual must be able to work with minimum supervision. Other duties may include equipment service and general housekeeping tasks.

• Perform all maintenance and cleaning tasks noted in the checklists and as directed by the facility manager/supervisor to ensure that all dirt, dust, litter and debris are removed from all areas of the facility using brooms, mops, brushes and other hand tools.
• Walk the garage daily to note and correct any maintenance problems.
• Sweep and pick up around the entrances and exits to the garage and stairwells as well as clean surface area rails, and other areas on all levels, the booth, the office and rest rooms.
• Empty all trashcans in the garage, the booth and the office.
• Paint any and all areas of the facility as directed by the facility manager/supervisor to ensure all painted surfaces such as poles, signs, doors, walls, curbs, islands, gates, etc. are properly maintained and look neat and clean.
• Replace burned‑out bulbs.
• Apply oil absorbent to oil spills.
• Submit requests for repairs or maintenance.
• Check conditions of safety items, such as gate arms, to ensure clearance bars are secure.
• Check ticket spitters and gates daily for proper operations, ticket supply, accuracy of time on clock and general appearance.
• Provide ticket and record gate counters to the manager.
• Keep an inventory of janitorial supplies.
• Maintain a garage/lot sweep sheet.
• Operate automatic sweepers, scrubbers, outdoor equipment such as weed eaters, lawnmowers or other electrical tools to repair or construct items, as applicable.
• Shovel, plow or blow snow from the entrance or exit ramps and in areas designated by the facility manager using shovels, snow blowers and other light‑duty equipment.
• Report any unknown, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the facility manager in a timely manner.
• Practice the Three Keys to Customer Satisfaction including the Five Customer Service Behaviors to ensure successful customer interactions.
• Assist customers within the facility or as directed by the facility manager/supervisor.
• Resolve customer complaints independently or with the aid of a supervisor.
• Be familiar with all aspects of the operation and cover other duties including cashier, attendant, etc. on an as‑needed basis.
• Maintain a neat and clean appearance and arrive and remain in uniform before and during scheduled shifts.
• Perform other duties as assigned.

• Education/
  
  Experience:
  
  High school diploma or a combination of experience and education. May require facility maintenance, electrical and/or painting experience or skills training depending on the job assignment and facility.
• License Requirement: A valid state‑issued driver’s license with a current address and acceptable driving record.
• Availability to Work: Special shift requirements, if any, will vary depending on a location’s hiring needs. Availability to work 3rd shift and/or week‑ends may be required.
• Oral Communication: Speaks clearly; listens and gets clarification; responds well to questions.
• Written Communication: Writes clearly and informatively; able to read and interpret written information.
• Customer Service: Maintains a positive attitude. Responds to requests for service and assistance.
• Adaptability: Adapts to changes in the work environment; able to deal with change, delays, or unexpected events.
• Judgment: Exhibits sound and accurate judgment.
• Professionalism: Responds well under…