Director of Facilities Services

Full Time - Exempt

Salary Range: $63,000 - $90,000 Annually

RPH is seeking a Director of Facilities Services that is responsible of the Maintenance, Housekeeping, and Laundry Service departments at the Homestead, Cottage Grove and Creekstone communities, including routine service and preventative maintenance, seasonal changes, and repairs on building equipment , electrical and plumbing repairs, and team scheduling and supervision. Please apply to join our team at RPH, if you are interested in working in an environment that's like working from home, where elders thrive and staff is empowered, please apply to join our team rn more about what we do at .

Rochester Presbyterian Home (RPH) is leading the way in Memory Care in Monroe County. RPH's Memory Care Residences in Rochester, Fairport and N. Chili offer a different (better!) way of living for people with memory impairment. Inspired by the Eden Alternative, RPH residences are family homes where elders are known, respected and inspired to live life to the fullest. Our team-based approach to person-centered care shows that memory care can be different, and elders (and employees) can thrive in a positive and engaging environment!

Key Responsibilities

• Perform general maintenance duties, such as mechanical, electrical, plumbing, HVAC and appliance repairs.
• Perform routine preventative maintenance on HVAC equipment, lighting, water conditioning systems and other equipment as scheduled.
• Perform courtesy service for new residents (i.e. hanging pictures, setting up and connecting electronic equipment, installing additional lighting and other fixtures, configuring TV units and ensuring proper functionality, etc.)
• Maintain grounds, mowing, snow removal, landscaping
• Perform monthly Quality assurance audits
• Manage and maintain records for all PM checklists.
• Participate in a shared rotation for on-call responsibilities, including holidays and weekends.
• Ensure removal of trash/Recyclable form the trash rooms to the pick-up areas on a daily basis
• Escort and assist contractors with periodic inspections and maintenance
• Assemble and dissemble furniture and other equipment for scheduled activities and programs
• Order parts and materials, inventory control
• Maintain all tools, equipment, vehicles and supplies in proper condition.
• Attend in-service training and education sessions, as assigned.
• Perform specific work duties and responsibilities as assigned by VP of Facilities Support Services.

Competencies

• Demonstrate a strong sense of urgency in responding to needs and completing tasks promptly
• Perform effectively under pressure, maintaining composure and productivity in demanding situations
• Make timely and well-reasoned decisions; exhibits ambition, initiative, and drive
• Follow established guidelines and procedures consistently and effectively.
• Uphold resident dignity, rights, and confidentiality.
• Exhibit strong self-discipline and maintain professional behavior across all responsibilities
• Respond calmly and effectively to residents in distress, ensuring safety and comfort. Validate, reassure, and redirect elders if distressed to ensure comfort and well-being. Redirect unsafe wandering and behavior into meaningful exercise and activity.
• Prioritize tasks effectively, keeping focus on key responsibilities and organizational goals.

Personnel Management

• Foster a collaborative, supportive, and high-performing work environment among team members and colleagues.
• Deliver regular feedback, conduct formal performance evaluations, and ensure accountability for achieving assigned goals and outcomes.
• Build positive relationships with individuals from diverse backgrounds and work well in varied team environments
• Promote and model a culture of warmth, respect, and professionalism across all communities and departments.

Qualifications

• Experience:
• High School Diploma or equivalent certificate of completion; specialized training in HVAC, engineering, or a related field is preferred.
• Good skills with hand tools and power tools.
• Education/Certifications:
• Five years' experience in construction/building trades, facility maintenance, refinishing and remodeling, with 2+years in a supervisory role. Experience with HVAC, plumbing, electrical, and security systems is critical.
• HVAC certified and OSHA certification preferred.
• Certifications like Certified Facilities Manager (CFM) are beneficial.
• Licensure:
• Valid NYS driver's license with a clean driving record required. Ability to pass New York State Department of Health Criminal History Background Check.
• Technical Skills:
• Proficiency with maintenance management software, Microsoft Office Suite, and basic financial management for budgeting.
• Regulatory Knowledge:
• Deep understanding of NYS Department of Health (DOH) regulations, fire codes, and OSHA safety standards for long-term care.
• Soft Skills:
• Strong leadership, communication, and problem-solving abilities to manage maintenance, housekeeping and laundry staff, and communicate…