More jobs:
Commercial/Industrial HVAC
Job in
Rochester, Monroe County, New York, 14600, USA
Listed on 2026-07-01
Listing for:
Livingston Associates
Full Time
position Listed on 2026-07-01
Job specializations:
-
Maintenance/Cleaning
HVAC Tech / Heating Engineer
Job Description & How to Apply Below
Livingston Associates has partnered with an established HVAC company, made up of highly skilled, capable individuals who are looking to an operations lead to their growing team!
Company Overview:
This HVAC company has over five decades of knowledge and experience in the industry. They are experts in HVAC installation, service, and maintenance for commercial/industrial facilities including, but not limited to, manufacturing, hospitality, food production, office and retail. Specializing in design-build, design-assist, and partnered/financially driven design processes, they provide customers with high efficiency and best value facility mechanical and environmental systems such as precision manufacturing processes, environmental conditioning and geothermal heating/cooling.
Assistant HVAC Service Manager
Position Summary:
The Assistant HVAC Service Manager plays a critical role in supporting the Service Manager and the broader management team to ensure smooth operations within the Service Department. This position focuses on coordinating daily service activities, assisting with scheduling, managing resources, and providing leadership support to enhance customer satisfaction and operational efficiency. The Assistant Service Manager will act as a key liaison between technicians, customers, and management, ensuring service excellence and adherence to company standards.
Key Responsibilities:
- Assist the Service Manager in overseeing daily service operations, including scheduling and dispatching technicians.
- Serve as a point of contact for service-related inquiries from customers and internal teams.
- Support management team members with administrative and operational tasks as needed.
- Monitor work orders, job progress, and technician performance to ensure timely completion.
- Help manage inventory, tools, and equipment for service jobs.
- Coordinate with vendors and suppliers for parts procurement and delivery.
- Communicate with customers regarding service schedules, updates, and follow-ups.
- Address customer concerns promptly and professionally to maintain high satisfaction levels.
- Assist in training and mentoring service technicians.
- Support cross-training initiatives to improve team versatility and skill sets.
- Prepare and maintain service reports, performance metrics, and compliance documentation.
- Ensure adherence to safety standards and company policies.
Qualifications & Requirements:
- Minimum 3–5 years of HVAC experience.
- High School diploma or GED.
• OSHA 10-hour and/or OSHA-30-hour Construction Training Certification. - Strong organizational, communication, and problem-solving skills.
- Experience in service coordination, scheduling, or a lead technician role preferred.
- Ability to work collaboratively with management and field personnel.
- Proficiency with service management software and Microsoft Office Suite.
- Strong written and verbal communication skills.
- Clean and valid NYS driver’s license.
- High attention to detail and accuracy.
Position Summary:
The HVAC Service Technician is responsible for providing expert service and maintenance for commercial and industrial facilities, including but not limited to manufacturing, retail, office, and hospitality environments. This role requires proficiency in diagnosing, repairing, and maintaining a wide range of HVAC systems to ensure optimal performance and customer satisfaction.
Key Responsibilities:
- Service and maintenance of commercial/industrial facilities including but not limited to manufacturing, retail, office, and hospitality.
- Service and maintenance of a variety of HVAC systems including but not limited to:
- Water source heat pumps
- Indirect and direct forced air systems
- Packaged RTUs
- Hydronic heating systems
- Cooling towers
- Ductless splits
- VRF systems
- Clean room systems
- Humidification/dehumidification systems
Qualifications & Requirements:
- Minimum 5 years of experience servicing commercial/industrial HVAC.
- High School diploma or GED.
- Clean and valid NYS driver’s license.
- OSHA 10-hour and/or OSHA-30-hour Construction Training Certification.
- EPA Certifications I & II and/or Universal.
- Strong organizational, communication, and problem-solving skills.
- Ability to…
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