Test and Code Compliance Coordinator

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable.

Our operations in over 60 countries around the world have helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team as our Test & Code Compliance Coordinator for KONE Americas? This role will support our Trumbull, CT, Albany, Rochester, and Syracuse, NY branches, and will sit at the Rochester, NY branch.

The role will be 100% in office during the training period, eventually transitioning to a hybrid schedule.

• Do you enjoy working in a fast-paced environment and have the ability to multitask on a daily basis?
• Are you able to collaborate with all levels of the organization to achieve business goals?
• Do you thrive in areas where priorities change from time to time?
• Are you skillful with technological tools such as Microsoft Office (Excel, Word, PowerPoint)?
• Do you demonstrate a passion for quality and results?
• Are you committed to promoting a safety culture in your team?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As our Test and Code Compliance Coordinator, you will manage local and district processes for scheduling, and interface with Service/Repair Supervisors, customers, 3rd party inspection companies and local regulatory bodies to schedule testing and inspections.

You will bring 2+ years of progressive and successful customer service experience to KONE along with an appetite for learning a new industry. A High School education or equivalent.

• Schedule and coordinate with Service/Repair Supervisors and Repair Operations Specialist in scheduling of other planned repairs to support efficiency in managing technician and crew schedules.
• Work with Branch Staffs on expectations, processes, and information required from Staffs to support Testing and Code Compliance processes.
• For Branches not on ATI Tender Creation, create billable tenders for testing and inspections for customers, follow-up to obtain approval, create Billable Service Orders and requisition parts as required.
• Lead, coordinate, and maintain accuracy of Automatic Test and Inspection Database (ATI), SAP contractual testing requirements and report out to General Manager, Service and Solutions weekly.
• Track, manage permits and communicate completed inspections to government agencies and customers.
• Adapt to and implement changes as a result of tracking and monitoring local regulatory directives / violations and requirements, Authority Having Jurisdiction (AHJ) code compliance.
• Invoice dispute management on billable testing and inspections.

• Proficient in MS Word and Excel
• Well Organized
• Customer service mindset

• Competitive salary
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&DD Insurance
• Supplemental Life and AD&DD Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement

The hiring range for this role in the Rochester, NY location is $54,800.00 – $71,925.00. The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

KONE Annual Bonus plan at 5% Target Incentive based on achievement of company goals and individual goals.

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

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