Assistant Service Manager

Elmwood Terrace, 95 Elmwood Terrace, Rochester, New York, United States of America

Posted Thursday, July 23, 2026 at 4:00 AM

Ready to take the next step in your maintenance career? Elmwood Terrace Apartments, a 220-unit community, is looking for an experienced maintenance professional who is ready to grow into a key leadership role. As our Assistant Service Manager, you'll work alongside an experienced maintenance team, help drive day-to-day operations, and play a vital role in creating an exceptional living experience for our residents.

• $23.00 – $26.00 per hour
• Up to 50% Rent Discount
• Quarterly Bonus Opportunities
• On-Call Pay
• 401(k) with Company Match
• Generous PTO & Paid Holidays
• Career Growth Opportunities with one of the nation's largest apartment owners and operators

• Partner with the Service Manager to oversee daily maintenance operations and work order completion
• Coordinate apartment turns, preventative maintenance programs, and scheduling priorities
• Troubleshoot and repair HVAC, plumbing, electrical, appliance, carpentry, and general maintenance issues
• Help maintain inventory, tools, equipment, and maintenance supplies
• Assist with training, coaching, and supporting Maintenance Technicians
• Perform property inspections and help ensure Morgan standards are consistently met
• Support emergency maintenance needs through a rotating on-call schedule

• Elmwood Terrace Apartments (220 units)
• Monday – Friday: 9:00 AM – 4:00 PM
• Work directly with the Service Manager and onsite leadership team
• Opportunity to expand your leadership experience while remaining hands-on with maintenance operations
• Play an important role in driving resident satisfaction, property appearance, and team success

• 2–4 years of apartment maintenance, facilities maintenance, or related experience
• Strong HVAC, plumbing, electrical, appliance, and troubleshooting skills
• HVAC/EPA/CFC Certification strongly preferred
• CPO Certification preferred
• Previous experience leading, mentoring, or training maintenance staff is highly valued
• Valid driver's license and reliable transportation
• A proactive, solutions-focused mindset and commitment to delivering excellent customer service

At Morgan Properties, we believe great communities start with great people. If you're passionate about your craft, lead with respect, operate with integrity, embrace diverse perspectives, and bring an entrepreneurial spirit to solving problems, you'll thrive here.

Join a team where your leadership matters and your career can grow.

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If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.

Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.

Elmwood Terrace, 95 Elmwood Terrace, Rochester, New York, United States of America