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Special Services​/Custodial Support

Job in Rock Island, Rock Island County, Illinois, 61202, USA
Listing for: Augustana College
Full Time position
Listed on 2026-08-14
Job specializations:
  • Maintenance/Cleaning
    Cleaning Services, Facility Maintenance, Janitor
Salary/Wage Range or Industry Benchmark: 16 - 18 USD Hourly USD 16.00 18.00 HOUR
Job Description & How to Apply Below

Augustana College is a nationally recognized college of the liberal arts and sciences dedicated to investing in engaged learning, maximizing student potential, and strengthening community partnerships - the guiding priorities of our Bold & Boundless Strategic Plan (2024-29). For our 2,500 students from all backgrounds, Augustana provides a transformative experience that integrates rigorous academics, hands-on learning and mentorship to prepare graduates for meaningful careers and lifelong success.

Augustana College is a nationally recognized college of the liberal arts and sciences dedicated to investing in engaged learning, maximizing student potential, and strengthening community partnerships - the guiding priorities of our Bold & Boundless Strategic Plan (2024-29). For our 2,500 students from all backgrounds, Augustana provides a transformative experience that integrates rigorous academics, hands-on learning and mentorship to prepare graduates for meaningful careers and lifelong success.

The college’s scenic, wooded campus is located in Rock Island, Illinois, part of the Quad-Cities metro area (pop. 470,000) along the Mississippi River, about a 3-hour drive from Chicago. At Augustana, we seek innovative and student-centered professionals who are excited to contribute to our strategic goals of empowering students through engaged learning, leadership development and real-world experiences. Employees at Augustana enjoy an excellent benefit package including medical, retirement, generous paid time off, tuition benefits for employees and their family members, and much more.

Job

Title

Special Services/Custodial Support

Status

Full-time, Non-Exempt position - 12 month work schedule

Wage Grade

715

Reports To

Structural Supervisor

Overview

Under the general direction of the Structural Supervisor, the Special Services staff member is responsible for the safety, appearance and over all assistance for our buildings. It is important for the Special Services staff member to be careful and thorough while working, cleaning, and tidying the premises, as well as prevention of possible vandalism. The ideal candidate will have previous custodial, recycling and FF&E set up/tear down experience and be familiar with the necessary cleaning chemicals and equipment to complete the job efficiently.

The Special Services staff member must possess a high level of physical endurance to cover large spaces as well as a keen eye for detail.

Essential

Job Duties
  • When directed by the Structural Supervisor or designee, Cleaning and maintaining assigned areas on campus according to established school standards. Cleaning and maintenance duties frequently include vacuuming, mopping, and sweeping of floors, emptying trash, cleaning bathroom areas, window and door cleaning, snow and leaf removal, and other basic duties.
  • Perform periodic deep cleaning duties as assigned which often include polishing and buffing of floors, shampoo of carpets, stripping and waxing of floors, window washing, and removal or moving of furniture.
  • Set-up and tear down of designated spaces as needed including set-up and take down of tables, chairs and/or serving equipment.
  • Work with other staff in a cooperative manner to accomplish tasks in designated area. Adapt to changing requests and supervisory instructions.
  • Identify issues in assigned areas that need additional attention and communicate these needs to supervisory staff. Assist other staff members as needed or requested to ensure the campus meets highest possible cleanliness levels.
  • Accomplishes all duties in accordance with established safety principles and guidelines.
  • Work with other facilities staff members on special projects including cleaning of Transitional Living Areas, campus owned housing, and preparation of campus buildings for special events.
  • Other duties as assigned.
Supervisory Responsibility

This position does not have direct supervisory responsibilities but does serve as a coach and mentor for student workers or temporary assistance when called upon by their supervisor.

Skills & Experience
  • 1-3 years of cleaning and/or maintenance experience in a team-based environment
  • Excellent service orientation and ability to relate to a diverse campus population including coworkers, faculty members, students and visitors
  • Willingness and ability to work with a variety of personalities and adapt to the changing needs of the campus, including a variety of work locations
  • Skill in using a computer to complete assigned work tasks. Ability to work with limited supervision and work effectively independently and as part of a team.
  • Ability to work to high productivity standards with limited supervision
  • Ability to utilize a radio for frequent communication including the ability to hear and speak clearly
Education

High School Diploma or equivalent preferred.

Pay and Benefits

This position is budgeted to pay $16.00 – $18.00 per hour. Starting rate within this range is determined by applicable skills, work experience, and qualifications. We offer a…

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