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Supervisor - EVS Housekeeping - Casino & FOH​/BOH

Job in Rock Island, Rock Island County, Illinois, 61202, USA
Listing for: Bally's Quad Cities Casino & Hotel
Full Time position
Listed on 2026-10-05
Job specializations:
  • Maintenance/Cleaning
    Hotel Housekeeping
Salary/Wage Range or Industry Benchmark: 19 USD Hourly USD 19.00 HOUR
Job Description & How to Apply Below

Job Category: Operations - Environmental Services

Requisition Number: SUPER
011304

  • Posted :
    July 24, 2026
  • Full-Time
  • On-site
Locations

Showing 1 location

Rock Island, IL 61201, USA

Description

Responsibilities:

  • Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
  • Assist with developing, implementing, and enforcing, policies and procedures in accordance with regulatory requirements, safety protocols, internal controls, Company policies and procedures, and organizational goals
  • Select, train, and develop team members through education, training, coaching, and corrective action
  • Monitor labor resources to ensure maximum effectiveness in guest services
  • Produce and maintain a clean and safe environment
  • Make suggestions for improvements in operations with emphasis on increasing guest satisfaction, generating revenue, and minimizing costs
  • Conduct and document inspections of public areas of the property to ensure all is cleaned and well maintained
  • Ensure storage closets are properly stocked with supplies and all equipment is properly maintained
  • Maintains inventory of department keys
  • All other duties as assigned

Environmental

Working Conditions:

The work environment contains bright lights, loud noise, and stressful situations.

  • Target Salary Range $19.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Teamwork Orientation

Intermediate

Time Management

Intermediate

Customer Service

Advanced

Experience
Preferred

Must be able to work flexible shifts, including weeknights, weekends, and holidays

Must have excellent problem-solving skills and must be able to work with shifting priorities

Must have excellent communication, organization, and interpersonal skills

Must be proficient in the entire Microsoft Suite

High school or equivalent is required

Must be 21 years of age or older

Frequently required to reach overhead

Occasionally required to push or move items up to 100 lbs

Frequently required to lift items up to 30 pounds

Occasionally required to work at heights above 10 feet high

Frequently required to stand, walk, and sit for prolonged periods of time

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

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