Maintenance Supervisor - Rock Springs, WY

Job description

ASCENTIA MAINTENANCE SUPERVISOR

JOB DESCRIPTION

About Company:
Ascentia owns and operates manufactured housing rental communities across seven states and is seeking highly motivated professionals who are interested in continued professional growth while contributing to the ongoing development of a unique business model. We are committed to achieving the highest levels of performance and efficiency, listening to new ideas and encouraging a healthy home/work balance.

PURPOSE: The ASCENTIA Maintenance Supervisor, reporting to the Community Manager, DM or APS, professionally represents the community in all aspects of property management with emphasis on maintenance, curb appeal, vendor relations, cost control, resident relations, and managing maintenance staff performance. The Maintenance Supervisor ensures that all community buildings, grounds, vehicles, equipment and other physical assets are maintained in excellent physical condition;

ensures that service orders are completed in a timely and professional manner; supervises maintenance employees in their duties.

ON CALL REQUIREMENTS– Maintenance employees will be issued a cell phone for on call use.

MAJOR RESPONSIBILITY AREAS
1. PROPERTY MAINTENANCE
Buildings/Grounds – The Maintenance Supervisor is responsible for the general maintenance of the buildings and grounds and keeping the property in a safe, attractive and orderly condition. Oversee maintenance of the grounds and common areas including mowing, weed treatment, landscaping, tree removal and trimming, snow removal, street sweeping/debris removal, surface water drainage, concrete sidewalks and driveways, street pavements, and underground utilities.

Responsible for upkeep of all community buildings, including: office, mobile homes, maintenance shop, clubhouse, and the permanent storage units. Ensure that preventive and emergency maintenance repairs are completed, including carpentry, electrical, plumbing, heating and cooling repairs. Schedule regular inspections of buildings and grounds to ensure standards for cleanliness, safety and curb appeal are met. The Maintenance Supervisor is responsible for knowing how the systems on each property operate and for instructing maintenance employees on their operation.

Inspect vacated units and complete make-ready checklist. Inform community manager of needed services and repairs. Ensure vacant units are “trashed-out” within 24 hours of move-out. Routinely perform duties to restore units to “make ready” status. Re-inspect vacant units after make-ready has been completed to determine quality of work performed. Ensure adequate number of make ready units are available and that the products are up to company standards.

Maintain an average of 50% of make-readies that are market-ready on a monthly basis. Coordinate status of make readies with office staff.

Vehicles and Equipment – The Maintenance Supervisor is responsible for monitoring and ensuring that all physical assets of the community are maintained in good working condition, including vehicles, machinery, tractors, mowers, snowplow equipment, excavating equipment, set up equipment, saws, and tools. Keep up on the Maintenance Inventory Log: maintaining inventory of tools, machinery, equipment and supplies and ensuring that regular servicing and repairs are completed.
2. SERVICE ORDERS AND MAINTENANCE PROJECTS

The Maintenance Supervisor is responsible for seeing that all maintenance projects and service orders are processed in a prompt and professional manner. Diagnose and perform major, minor and routine maintenance/repair in a timely and professional manner. Assure all critical service requests are completed on a daily basis. Accurately document work performed on service requests, including parts used, and return documentation to Manager by the end of day or complete in Yardi.

Complete renewal service requests in the same timely fashion. Follow-up on incomplete service requests. Communicate daily with the Community Manager or Team Leader on outstanding service requests, assign tasks to maintenance employees and review completed work orders to ensure accuracy. Responsible for prompt service…