Coordinator, Facilities

Description

Our mission at The Gathering Inn is to meet people where they are, inspire hope, and walk alongside them on their journey to sustainable housing. We believe every individual has inherent value, and we approach homelessness as a well-being issue through wrap-around, whole-person care built on identity, connection, safety, growth, and ultimately joy. From a single 40-person winter shelter, we've grown into a multifaceted organization now serving over 700 individuals and families daily across multiple programs, with services spanning emergency shelter, medical respite, permanent supportive housing, case management, housing navigation, basic needs support, and more.

We also uphold a best-in-class culture of philanthropy, inviting our community to invest their time, talent, and treasure to meaningfully impact lives. Our team members live out our values of accountability, collaboration, inclusion, respect, and safety every day. If you want to be part of a team walking alongside our community toward real, lasting change, you belong here.

Join a team united in inspiring hope and building toward our vision: a community without homelessness.

The Coordinator, Facilities is responsible for supporting the day-to-day maintenance, repair, and upkeep of facilities across all Gathering Inn locations. This position performs hands-on maintenance work, responds to work orders, assists with preventive maintenance activities, and helps maintain safe, clean, functional, and responsive facilities.

This role assists with coordinating daily maintenance tasks, prioritizing routine work orders, and supporting day-to-day field operations under the direction of the Manager, Facilities, Facilities.

The Coordinator, Facilities is expected to maintain active visibility throughout facilities, identify maintenance concerns proactively, demonstrate responsiveness and follow-through, and support a professional and service-oriented facilities environment.

This is a hands-on, field-based maintenance position that is primarily performed within facilities and operational environments rather than from an office setting.

• Perform day-to-day maintenance, repair, inspections, and preventive maintenance activities across all Gathering Inn facilities.
• Respond to maintenance requests, work orders, and facility concerns in a timely and professional manner.
• Monitor and proactively inspect facilities, equipment, and common areas to identify maintenance, safety, cleanliness, repair, and preventive maintenance needs.
• Assist with facility setup, office moves, furniture coordination, vendor access, and maintenance-related projects as assigned.
• Maintain organized maintenance areas, tools, supplies, and equipment while demonstrating urgency, accountability, and follow-through in completing assigned responsibilities.

• Utilize MaintainX to manage work orders, task tracking, preventive maintenance activities, inspections, and maintenance documentation.
• Ensure maintenance activities, inspections, work orders, and updates are documented accurately and consistently.
• Assist with prioritizing, scheduling, and coordinating daily maintenance activities while independently addressing routine maintenance issues.
• Identify preventive maintenance opportunities while communicating ongoing priorities, unresolved issues, vendor coordination, and facility concerns requiring management review to the Manager, Facilities.

• Maintain professional, timely, and consistent communication regarding maintenance activities, repairs, project status, operational risks, and facility concerns.
• Maintain accurate written documentation of maintenance activities, inspections, repairs, work orders, and assigned tasks.
• Escalate significant safety concerns, emergencies, and major facility issues to the Manager, Facilities or department leadership, as appropriate.
• Follow established departmental communication, reporting, documentation, and prioritization processes while fostering positive working relationships with staff, vendors, contractors, guests, and organizational departments.

• Support safe, clean, functional, and well-maintained facilities across all locations
• Identify and report unsafe conditions, facility concerns, maintenance risks, or operational hazards
• Follow organizational safety procedures and department expectations
• Support compliance with applicable facility, safety, and operational standards

• Maintain an active presence throughout organizational facilities while demonstrating professionalism, accountability, responsiveness, reliability, flexibility, sound judgment, and effective communication.
• Operate proactively by identifying maintenance concerns, preventive maintenance opportunities, and productive work activities before issues arise.
• Maintain organized maintenance records, systems,…