Senior Associate, Consultative Analytics

About the Company

At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. We’re a team of fast‑paced fixers, empathetic experts, and outcomes drivers – people who care deeply about doing the right thing and doing it well.

Whether you’re managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way.

As a senior, dedicated analytics associate you will play a critical role in supporting the end‑to‑end stewardship process, ensuring delivery of high‑quality, timely insights that enable effective client engagement during one of the most critical program management functions. You will partner closely with Client Services, GBSC and other analytics leaders to drive alignment, enhance deliverable and support a consistent, scalable stewardship model across clients.

Additionally, you will provide flexible surge support for ad‑hoc analytics requests, particularly during peak stewardship cycles of shifting client priorities. The ideal candidate will be able to juggle numerous inflight asks with a short timeline and communicate expectations effectively with internal and external stakeholders across the organization. In addition, you will be required to streamline processes and automate reporting where applicable.

Intermediate to expert level SQL and Excel skills are desired.

• Generating recurring and ad‑hoc analyses and reports related to client outcomes, ensuring timely delivery of both planned stewardship materials and emerging business needs.
• Identifying and assessing opportunities to improve productivity, efficiency, and outcomes across the Stewardship process.
• Supporting rapid‑turn deliverables while ensuring outputs remain accurate, defensible, and aligned with client expectations.
• Packaging insights from analyses into highly polished presentations for internal stakeholders and/or executive team.
• Maintaining a high level of responsiveness and adaptability, adjusting workload and focus as client demands and business priorities shift.
• Conducting primary and/or secondary research to identify required data to solve a given business question.
• Overseeing build‑out of tools/technology as needed to enable claims ops and client services to comprehensively track outcomes.
• Possessing intermediate knowledge of fundamental claim concepts, practices, and procedures within GB’s operations.
• Being able to work independently with minimal guidance as needed.
• Tasked with solving problems of moderate to high complexity.
• Providing significant client interaction and engagement.

• Ability to think critically and break down complex business problems.
• Clear and effective communication.
• Strong academic credentials.
• Proficient with Excel and PowerPoint.
• Bonus: enterprise analytics skills (e.g., R, Python, SQL, SAS, Power BI, Tableau); however these skills are not required and can be taught on the job.
• Bonus: functional knowledge of Human Resources (not required).

• Bachelor’s degree.
• Minimum of 5 years professional experience with quantitative analysis.
• Less than 20 % travel.

• Critical Thinking, Complex Problem Solving, Deductive Reasoning, Mathematical Reasoning, Excellent Judgment & Decision Making…