Applications Engineer, Division Production Software

Summary

Hexagon Manufacturing Intelligence is seeking an Applications Engineer I – RADAN Training Specialist to join our team.

At Hexagon, we strive to help industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Our strength comes from our global footprint and extensive portfolio of advanced industrial sensors, measurement technologies, factory automation, simulation, and analytics solutions.

• Be part of a global leader in industrial intelligence and digital reality solutions.
• Collaborate with experienced engineers and technical experts supporting advanced manufacturing technologies.
• Gain hands‑on experience with CAD/CAM software, automation tools, and customer implementations.
• Build a rewarding career through mentorship, professional development, and exposure to leading‑edge manufacturing technologies.
• Help customers improve productivity, quality, and efficiency through innovative software solutions.
• Work with a collaborative team focused on customer success and continuous innovation.

We are seeking a customer‑focused Applications Engineer I – RADAN Training Specialist to manage and deliver training for Hexagon’s RADAN CAD/CAM software suite and associated products. In this role, you will help sheet metal manufacturers maximize the value of their software investment by delivering engaging instructor‑led training, developing scalable learning content, and supporting customer adoption of RADAN solutions. You will work closely with customers, sales, support, and product development teams to ensure training programs align with customer needs and product enhancements.

This position is ideal for an individual with sheet metal manufacturing experience, strong CAD/CAM knowledge, and a passion for teaching and customer engagement.

• Organize, schedule, and deliver instructor‑led training courses remotely and onsite for customers using RADAN software.
• Assess trainee skill levels and adapt course delivery to audiences ranging from shop floor operators to business leaders.
• Facilitate customer certification and skills development programs.
• Deliver engaging training experiences that improve product adoption and customer success.

• Develop and maintain training materials, user guides, exercises, and technical documentation.
• Create recorded training modules, instructional videos, and self‑paced learning resources.
• Maintain and update learning content in alignment with product releases and customer requirements.
• Support the expansion of online learning and digital training programs.

• Provide guidance and support related to training and software best practices.
• Participate in customer forums and online communities.
• Assist customers with training‑related inquiries and product usage questions.
• Foster long‑term customer relationships through effective knowledge transfer.

• Partner with Sales, Customer Support, and R&D teams to ensure training remains aligned with product development and customer needs.
• Manage training records, certifications, and training administration activities.
• Support customer service cases and service‑related tasks during periods of lower training demand.

• Engineering degree or equivalent technical qualification.
• Minimum of 2 years of hands‑on experience in sheet metal manufacturing, engineering, CAD/CAM, or related technical roles.
• Experience delivering technical training, instruction, coaching, or presentations.
• Strong understanding of manufacturing processes and sheet metal fabrication.
• Excellent verbal and written communication skills.
• Strong organizational and time‑management skills.
• Ability to effectively communicate technical concepts to diverse audiences.
• Ability to travel up to 20% throughout the United States.
• Strong customer‑service orientation and problem‑solving abilities.

• Experience with RADAN software.
• Experience with sheet metal nesting, CNC programming, or manufacturing automation.
• Experience creating e‑learning content or instructional videos.
• Familiarity with Learning Management…