Lead Application Developer

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job—it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast‑paced fixers, empathetic experts, and outcomes drivers—people who care deeply about doing the right thing and doing it well.

Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

The Microsoft Dynamics lead application developer serves as a trusted authority on Microsoft Dynamics 365 (D365) capabilities, architecture, and best practices. This role partners closely with business stakeholders, architects, developers, and delivery teams to ensure D365 solutions are aligned with business objectives, scalable, secure, and optimized for long‑term success. The role is a subject matter expert (SME) in D365 and will provide strategic guidance, translate business requirements into system design, support implementations and enhancements, and ensure the adoption of Microsoft‑recommended patterns and practices across the D365 ecosystem.

• Act as the primary expert for Microsoft Dynamics 365 applications, including Finance & Supply Chain Management, Power Platform (Power Apps, Power Automate, Power BI), and IT Liaison for General Ledger integrations from legacy and proprietary systems.
• Advise on D365 capabilities, architecture, limitations, licensing, integration options, and roadmaps.
• Stay current with D365 releases, features, and best practices.

• Translate complex business requirements into scalable D365 solution designs.
• Collaborate with Solution Architects and Developers on configurations, customizations, and integrations.
• Review solution designs and configurations to ensure alignment with standards, security, and performance requirements.
• Support implementation projects, upgrades, integrations, solutions architecture and migrations.

• Engage with business leaders and process owners to understand objectives and pain points.
• Provide recommendations on process optimization using out‑of‑the‑box D365 functionality.
• Facilitate workshops, design sessions, and solution walkthroughs.

• Establish and enforce D365 standards, patterns, and best practices.
• Participate in design reviews, backlog grooming, and deployment readiness assessments.
• Identify risks, constraints, and technical debt, and recommend mitigation strategies.

• Mentor internal teams and delivery partners on D365 concepts and best practices.
• Support user adoption through training, documentation, and change enablement activities.
• Serve as an escalation point for complex functional or technical issues.

Required:

• Typically requires a University Degree and minimum 7 years of prior relevant experience, or equivalent experience.

Preferred:

• App development/programming
• Database design
• System architecture & integration
• Communication and stakeholder management skills
• Root cause analysis
• Product development management
• Product portfolio management

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary,…