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Director of AI-Driven Digital CX Transformation
Job in
Rolling Meadows, Cook County, Illinois, 60008, USA
Listed on 2026-05-22
Listing for:
Verizon
Full Time
position Listed on 2026-05-22
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software)
Job Description & How to Apply Below
Verizon seeks a Director of Digital Customer Experience & AI Innovation in Rolling Meadows, IL. This role drives the transformation of customer engagement strategies using AI and Machine Learning to enhance user experiences.
The ideal candidate will have 8+ years in customer success leadership within a SaaS environment, proven AI solution implementation experience, and strong analytical skills. A hybrid work model allows for flexibility between home and office.
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