Enterprise Risk Management Training & Communications Specialist

Introduction

At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work;

think of Gallagher.

Overview

The Training and Communications Analyst supports the development and delivery of enterprise risk management training and communications that enable risk awareness, governance expectations, and consistent execution across the organization. The role focuses on translating frameworks, policies, standards, and procedures into clear, practical, and engaging digital learning and communications that support employee understanding and adoption.

The Analyst works closely with Risk, Compliance, Legal, and business stakeholders across all Gallagher Benefits Services business lines and geographies to ensure content is accurate, timely, and aligned with enterprise expectations.

How you'll make an impact

* Support the design, development, and maintenance of eLearning and digital training programs aligned to enterprise frameworks, standards, and governance requirements.

* Assist with the creation and upkeep of learning assets, including:

* eLearning modules and refreshers

* Microlearning, knowledge checks, and job aids

* Scenario‑based examples and case studies

* Apply instructional design and adult learning principles to improve clarity, usability, and learner engagement.

* Develop and support training‑related communications, including launch announcements, intranet content, FAQs, and reference materials.

* Translate complex policies, processes, and expectations into plain‑English, employee‑focused content.

* Partner with internal stakeholders to gather input, validate accuracy, and support reviews and approvals.

* Maintain version control and support periodic review and update cycles for training and communications.

* Assist with tracking training completion, feedback, and basic metrics to inform continuous improvement.

* Ensure training and communications are consistent, well‑organized, and aligned with enterprise standards and expectations.

About You

* 3 to 5 years of experience in training and communications.

* Bachelor's degree in learning & development, communications, business, risk management, or related field.

* Experience supporting training, communications, or instructional content in a corporate or professional environment.

* Strong written communication skills with the ability to simplify and structure complex information.

* Strong attention to detail with the ability to manage multiple tasks and deadlines.

* Proficiency in Microsoft Word, PowerPoint, and Excel. Familiarity with LMS platforms is a plus.

Preferred:

* Exposure to governance, risk, compliance, or standards‑based environments.

* Familiarity with digital learning tools or eLearning development platforms.

* Experience in insurance, financial services, brokerage, or other regulated industries.

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level…