Global HR Strategic Initiatives Delivery Manager

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work;

think of Gallagher.

Global HR Strategic Initiatives Delivery Manager

Gallagher Benefits Services (GBS) is looking for an experienced Project Delivery Manager who will be responsible for leading medium- to large-scale integrated projects including change management, training and communications across the division. This role will report into the division’s Vice President, Global Human Resources, and will:

• Develop fully integrated change, communication and work delivery project plans to support a variety of strategic initiatives
• Coordinate and lead project teams that yield high-quality, effective implementations for our people and our business
• Create and execute appropriately scaled change management tactics, presentations and both written and verbal communication assets
• Work closely with stakeholders across GBS, HR function and other groups as needed to coordinate project work and to drive consistent communication and change practices across the project

As a key contributor to global GBS HR initiatives, this role leads and supports project management, change management, communications, and training efforts across a variety of strategic initiatives.

Responsibilities include:

• Partnering with stakeholders to assess needs, develop change, communication, and training strategies, and implement solutions that drive meaningful behavior change and yield the desired outcomes.
• Designing, managing, and executing integrated project plans, including change, communications, training, impact analysis, and stakeholder engagement.
• Facilitating effective in-person and virtual meetings to align stakeholders and promote engagement.
• Defining success metrics and tracking progress to ensure initiatives meet objectives.
• Managing project budgets and timelines;
  Reporting outcomes to executive stakeholders.
• Coordinating governance meetings to maintain alignment, accountability, and adherence to timelines.
• Creating and editing content for communications, publications, and internal platforms (e.g., SharePoint, newsletters).
• Collaborating across HR and business teams to deliver cohesive, timely project assets.
• Leading cross-functional teams in a matrixed environment to achieve shared goals.
• Ensuring all deliverables align with Gallagher branding standards and are professionally packaged for easy stakeholder use.
• Supporting strategic initiatives with the Global HR Executive Leadership Team to enhance internal communications, employee experience, and cultural alignment.
• Managing internal and external vendors as needed to support project execution.
• Maintaining project plans, scheduling meetings, preparing agendas, and driving follow-up actions to completion.

• Bachelor’s degree
• 5+ years of experience leading non-technical projects with fully integrated change, training, and communication strategies and plans
• Strong project management skills with a proven ability to coordinate complex, multi-stakeholder work streams
• Advanced proficiency in Microsoft PowerPoint (deck creation, formatting, visual design); working knowledge of Visio and project management tools
• Skilled in writing and editing communications tailored to diverse audiences
• Highly organized with experience managing project plans, scheduling meetings, creating agendas, and driving deliverables to completion
• D…