More jobs:
Senior CX Transformation & Change Leader
Job in
Rolling Meadows, Cook County, Illinois, 60008, USA
Listed on 2026-06-29
Listing for:
Verizon
Full Time
position Listed on 2026-06-29
Job specializations:
-
Management
Change Management -
IT/Tech
Change Management
Job Description & How to Apply Below
Verizon is seeking a Senior Manager for Customer Experience Transformation to lead design initiatives and enhance digital journeys. This hybrid role requires driving change within teams and ensuring a seamless customer experience with new digital tools.
Qualified candidates will have significant experience in change management, design thinking, and a strong understanding of customer psychology. The position involves leading workshops and strategizing to improve customer interactions and support deployment of new technologies.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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