Marketing Account Manager, The Marketing Studio

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together.

Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Account Manager, The Marketing Studio

Position Summary

The Account Manager serves as the primary marketing partner and strategic advisor to assigned business stakeholders, translating business objectives into integrated marketing solutions that drive growth and measurable results.

Working within Gallagher's Marketing Studio, our in-house agency, this role is responsible for stewarding marketing requests from initial intake through delivery, ensuring work is aligned to business goals, audience needs and marketing best practices. The Account Manager serves as the bridge between stakeholders and multidisciplinary teams including creative, content, digital, social, web, production and campaign specialists.

Success in this role requires a strong client-service mindset, the ability to lead through influence in a matrixed environment, and experience managing multiple priorities while delivering high-quality marketing solutions. The ideal candidate thrives in a fast-paced agency or agency-like environment, enjoys building trusted relationships, and is skilled at transforming business challenges into effective integrated marketing campaigns.

• Serve as the primary point of contact for assigned marketing stakeholders, building strong relationships founded on trust, consultation and exceptional service.
• Partner with business leaders and marketing teams to understand strategic objectives, identify opportunities and recommend integrated marketing solutions.
• Guide stakeholders through the creative and campaign development process while managing expectations around scope, timelines, priorities and outcomes.
• Act as an advocate for both stakeholder objectives and Marketing Studio best practices, balancing business needs with creative and operational excellence.

• Lead intake, discovery and planning discussions to identify business goals, target audiences, success metrics and project requirements.
• Own and steward marketing briefs throughout the project lifecycle, ensuring objectives, requirements and deliverables are clearly defined and aligned before work begins.
• Translate business goals and stakeholder needs into actionable creative, content, digital and campaign requirements for cross‑functional teams.
• Ensure all team members have the information, context and approvals necessary to execute successfully.

• Manage the end-to-end development and execution of integrated marketing campaigns and initiatives across multiple channels including digital, web, content, social media, advertising, events, public relations and lead generation programs.
• Facilitate collaboration across creative, content, digital, web, production and marketing operations teams to ensure seamless execution and on‑time delivery.
• Coordinate priorities, workflows and timelines across multiple concurrent projects.
• Monitor project progress, proactively identify risks and implement solutions to maintain timelines and campaign objectives.

• Partner with marketing and business leaders to establish campaign objectives, success metrics and performance expectations.
• Monitor campaign results and analyze performance to identify trends, opportunities and recommendations for optimization.
• Conduct…