Managed Care Specialist Senior

Overview

Managed Care Advisors are client-facing representatives of Gallagher Bassett, serving as subject matter experts on our GBCARE integrated service offering and managing large GBCARE accounts. They serve as an adjunct member of the Account Management team, serving as a liaison between Managed Care Operations and the Client.

• Promote the value of GBCARE integrated model to existing and prospective clients to grow our business.
• Understand and promote all product offerings within the GBCARE integrated model.
• Answer questions and educate Client Services team on GBCARE products and services.
• Client‑facing responsibilities for targeted existing accounts. MC Advisor is a service level contact and will identify opportunities for services not currently utilized by the client. Data will be reviewed and interpreted and solutions proposed through annual Stewardship.
• Collaborate with sales team on prospective clients including answers to managed‑care questions and participation in sales presentations.
• Provide support as needed to account management team with program evaluations, RFP presentations, stewardship or partnership meeting attendance.
• Promote visibility of GBCARE at industry conferences and with broker and carrier community.
• Serve as an SME by staying current on WC medical management education including direction of care, emerging tools, technology, and legislative changes.
• Collaborate with Managed Care Operations and Advisor Team to learn and identify opportunities for improvement.

• Bachelor’s Degree.
• 5 or more years of insurance industry experience in a client‑facing role.
• Prior experience in workers compensation, clinical and/or managed care role.
• Approximately 30% travel.
• Proficient with Excel and PowerPoint, with ability to analyze data, create custom presentations and make recommendations.
• Strong communication skills.
• Exceptional customer service to both internal and external customers.
• Ability to negotiate complex issues while maintaining respect and rapport with clients, carriers and brokers.
• Confidence in presenting material in large group settings.
• Strong desire to learn and develop new expertise and skills.

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax‑advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more…

** The benefits summary above applies to full‑time positions. If you are not applying for a full‑time position, details about benefits will be provided during the selection process.

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are…