Advocate Awake Overnight
Listed on 2026-07-01
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Social Work
Community Health, Family Advocacy & Support Services, Community Support Services, Crisis Counselor
Awake Overnight House Advocate
WINGS Program, Inc. in Palatine, IL is looking to hire a full-time Awake Overnight House Advocate to keep our safe house running smoothly you interested in social services and helping people who are experiencing domestic violence? Are you looking for a night job where you can make a difference in your community? If so, keep reading!
We have competitive pay with benefits. You would be eligible for our solid benefits which include medical, dental, vision, life, short-term disability, and a 403(b) plan. If this sounds like the opportunity in social services that you've been searching for, apply today!
Established in 1985 as a nonprofit advocate for homeless women and children, we have expanded to become one of the largest domestic violence service and housing providers in Illinois. Today, single individuals (women/men/transgender) and their children are able to receive temporary safe shelter through WINGS housing, while our staff provides one-on-one, individualized assistance in setting personal goals that will enable them to work, continue their education, and care for themselves and their children.
Simply put, we provide a pathway to independence for people whose lives have been disrupted by domestic violence.
Objective:
To maintain the smooth operation of the Safe House and Crisis Line, and support clients as needed during the overnight hours.
Key Responsibilities:
- Operate the Crisis Line by providing crisis intervention, counseling, education, safety planning, and referrals to callers.
- Conduct and approve intake and eligibility evaluations to determine guest's needs and appropriateness for services at the Safe House.
- Interact with guests in the community areas of the house and role model social skills, conflict resolution, parenting and other skills of daily living (this may include time management, self-care, conflict and stress management, parenting, budgeting and other).
- Supervise and coordinate activities related to house policies and chores.
- Identify guest needs and communicate these needs to the responsible staff member to secure donations and services.
- Conduct hourly rounds according to policy to ensure building is safe and secure, reporting any concerns to appropriate personnel.
- Maintain timely, accurate records including up-to-date client files, statistics report, and census.
- Update daily roster and shift reports.
- Assist with meals and mealtime during the shift.
- Assist in processing and storing donations as requested.
- Attend and participate in supervision, weekly group meetings, and other meetings as required.
- Conduct, attend, and participate in appropriate training and education.
- Immediately report child abuse to Department of Children and Family Services as mandated by law and in accordance with agency procedures.
- Work evenings, weekends and holidays as needed.
Requirements:
- Associate degree in social services, closely related field, or equivalent job experience.
- 40 Hour Domestic Violence Training (WINGS can provide if needed).
- CPR and First Aid certification (WINGS can provide if needed).
- Food handler certification or willingness to get it.
- Basic computer skills and ability to accurately enter data.
- Possess the ability to work efficiently and independently and be highly organized with attention to detail along with strong project management, interpersonal and problem-solving skills.
- Skilled in working with sensitive issues and in maintaining professional boundaries with clients.
- Must demonstrate professionalism, flexibility, good judgment, and commitment to teamwork.
- Ability to stay awake during the night shift.
- Physical ability to lift up to 35 pounds to assist with donation storage.
- Willingness to work weekends and holidays to ensure the complete staffing of our 24-hour facility.
Full-time Benefits:
- 403b Retirement Plan
- 403b Employer Match
- Dental Insurance
- Medical Insurance
- Health Savings Account
- Paid Time Off
- Vision Insurance
- EAP
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