Maintenance Technician - Roswell Walk

Maintenance Technician - Roswell City Walk

• Full-time
• Compensation: USD 26.5 hourly

Preferred Apartment Communities combines expertise with a people-first approach, delivering consistent care and communities that feel like home. Our mission is to provide exceptional living experiences for our residents while building a workplace where our associates feel supported, inspired, and prepared to grow.

Guided by the belief that we should always be better today than yesterday, we champion continuous improvement across every level of our organization. Through operational excellence, strategic partnerships, and a people-focused approach, we strive to be good neighbors to our residents, to each other, and to the communities we serve.

• Assist in all maintenance requests, preventative maintenance, and amenity area maintenance for the apartment community.
• Complete maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.).
• Respond to and resolve emergency maintenance requests for after-hours calls (weeknights, weekends, and holidays).
• Prepare vacant apartments to make rent ready.
• Perform preventative maintenance work.
• Keep the maintenance shop clean and organized; maintain adequate stock/inventory of parts for equipment and appliances.
• Interact directly with residents.
• Maintain logbooks and databases; enter service requests and status updates into the database.
• Assist in monitoring contractor work performance.
• Support the Maintenance Manager in meeting budget responsibilities.
• Follow and promote company policies and procedures; make customer service a priority.
• If the property does not have a housekeeper, perform light cleaning duties (e.g., cleaning models, clubhouses, leasing office, emptying trash, cleaning grounds and amenity areas).
• Maintain (clean, orderly, and in working condition) all amenity areas (pool, compactors, weight rooms, parking decks, etc.).

• A complete clean and neat uniform must be worn when working on any PAA Property, including nights and weekends, if applicable. Personal appearance must be clean and neat at all times, according to PAA policy.
• Communicate with residents and prospects in a manner consistent with PAA's standards.
• Read and/or listen to resident requests/complaints; receive resident complaints in a calm, open, and professional manner.
• Solve problems quickly, usually within 24 hours, or contact a supervisor for immediate assistance.
• Deliver newsletters, correspondence, etc. to residents' apartments.
• Coordinate, set up, attend, and clean up after resident functions (food, tables, display areas, etc.) as requested by the Community Manager.

• 1-3 years maintenance experience (apartment maintenance experience preferred)
• Troubleshooting and problem-solving skills
• Budget or basic business finance helpful
• Refrigeration certification (type 2 or universal) or obtain in the first 90 days of employment
• Valid driver's license (free from major moving violations) and dependable transportation

• Must be able to use various hand tools and test equipment
• Must be able to bend, stoop, and kneel for extended periods
• Must be able to push and pull up to 300 pounds on wheels
• Must be able to lift up to 50 pounds
• Must be able to climb ladders up to 40 feet in height
• Must be able to use a hand-truck

As part of daily maintenance, you may move appliances between apartment units using a hand truck across multiple floors. Appliances may weigh from 75 to well over 300 pounds. Commercial laundry machines weigh 120 to 300 pounds. You may be involved in repairs to the building structure and may need to move or transport materials weighing several pounds to over 300 pounds.

You may perform maintenance on special equipment (e.g., exercise equipment, gas grills, golf carts, car washes, and security gates). Duties may require lifting and working from ladders.

• Expected pay of $26.50/hour
• Generous PTO program
• 13 paid holidays plus 3 floating holidays and paid volunteer day
• Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage
• 401k with exceptional employer match
• Associate Apartment Discount
• Educational Assistance Program (tuition and certifications)
• Company-paid employee assistance, mental health, and wellness programs

Preferred Apartment Communities is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to, veteran status, uniformed service member status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry,…