Lead Technician

From commercial office space and manufacturing to multi‑site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self‑performed, site‑based operations to energy‑efficiency upgrades and supplier‑managed interior/exterior maintenance.

EMCOR Facilities Services is looking to add a Lead Technician to the client‑based site in Roswell, GA. The Lead Technician will report daily to the EMCOR Facility Manager and provide quality service and high work standards to maintain a professional working environment. This position supports the Facility Manager with the overall operation of the project/contract, including safety and wellbeing of employees, safeguarding company funds and property, and representing the company to the client.

The technician will lead a workforce of technicians and subcontractors, ensuring company goals and KPI’s are realized while maintaining client relations that enhance future business. Exceptional customer service and communication skills are required.

• Communicate with the Facility Manager and client point of contact to determine service needs and ensure all business‑hours activities are shared with leadership. Coordinate and assist directing employees and sub‑contractors while performing on‑site service. Fill in for the Facility Manager when necessary and attend client meetings, being available for on‑call activity.
• Act as a hands‑on lead technician, completing general maintenance, HVAC, electrical, plumbing, and painting tasks while overseeing a small crew.
• Maintain client facility maintenance records and reports.
• Utilize computerized maintenance management systems, building automation systems, and manage subcontracts or vendors.
• Assist the Facility Manager with staff management by providing feedback on disciplinary action, hiring, terminating, and performance appraisals; prioritize, assign, track, and trend equipment history.
• Proactively identify potential problems or opportunities, analyze issues, develop alternatives, and implement optimum solutions.
• Maintain 24x7 operations of all critical building support systems (HVAC, electrical, power‑plant support, etc.) and develop, plan, and implement annual shutdown programs for preventative maintenance.

• Education: HS diploma, skilled certifications, or degree a plus.
• Experience: 3–5 years of progressive lead experience in managing maintenance, operation, or construction services for facilities, utilities, or infrastructure.
• Licenses/Certification: Valid U.S. driver’s license; must be eligible to obtain a DoD Security Secret Clearance.
• Language
  
  Skills:
  
  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to speak effectively before groups of customers or associates.

• Perform general maintenance tasks and write routine reports and correspondence.
• Excellent customer service and communication skills in a high‑level executive environment.
• Proactive problem‑identification, analysis, and solution development.
• Experience with CMMS, purchasing, and vendor management.
• Proficiency with Microsoft Office (Excel, Outlook, Word) and CMMS administration.
• Strong technical knowledge of industrial electrical and mechanical systems; ability to prioritize, assign, track, and trend equipment history.
• Write and modify maintenance work orders to improve equipment performance.
• Maintain 24x7 operations of critical building support systems and implement annual shutdown programs for preventative maintenance.

Lifting up to 50 lbs, climbing ladders, walking throughout the facility, kneeling repeatedly, moving in 90° angles, and working on varied terrains are required. Ability to perform snow removal activities such as shoveling for extended periods. Interact with all clients in a professional and friendly manner despite periods of stress.

The role is performed in a corporate facility with multiple buildings on campus, including executive offices, a fitness center, a conference center, kitchen space, outdoors, and mechanical rooms. The employee is exposed to moving mechanical parts, high precarious places, extreme heat, risk of electrical shock, and vibration. Willingness to work overtime, weekends, and holidays is required.

Equal Opportunity Employer. EEO/Veterans/Disabled.