Maintenance Technician Roswell Walk

Responsibilities

• Assist in all maintenance requests, preventative maintenance, and amenity area maintenance for the apartment community.
• Complete maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.).
• Respond and resolve emergency maintenance requests for after business hours calls (weeknights, weekends, and holidays).
• Prepare vacant apartments to make rent ready.
• Perform preventative maintenance work.
• Keep the maintenance shop clean and organized; maintain adequate stock/inventory of parts for equipment, appliances, etc.
• Interact directly with residents.
• Maintain logbooks and databases; enter service requests and status updates into the database.
• Assist in monitoring contractors’ work performance.
• Support the Maintenance Manager in meeting budget responsibilities.
• Follow and promote company policies and procedures.
• Prioritize Customer Service.
• Perform light cleaning duties such as cleaning models, clubhouses, leasing office, emptying trash, cleaning the grounds and amenity areas, etc., if the property does not have a housekeeper.
• Maintain all amenity areas (pool, compactors, weight rooms, parking decks, etc.) in a clean, orderly, and working condition.

• Wear a clean and neat uniform when working on any PAA Property, including nights and weekends when applicable.
• Communicate with residents and prospects in a manner consistent with PAA's standards.
• Read and/or listen to resident requests/complaints.
• Receive resident complaints calmly, openly, and professionally.
• Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance.
• Deliver newsletters, correspondence, etc. to residents’ apartments.
• Coordinate, set up, attend, and clean up after resident functions (food, tables, display areas, etc.) as requested by the Community Manager.

• 1-3 years maintenance experience (apartment maintenance experience preferred).
• Strong troubleshooting and problem‑solving skills.
• Background in budgeting or basic business finance helpful.
• Refrigeration certification (type 2 or universal) or obtain it within the first 90 days of employment.
• Valid driver’s license free from major moving violations and dependable transportation.

• Use various hand tools and test equipment.
• Bend, stoop, and kneel for extended periods.
• Push and pull up to 300 pounds on wheels.
• Lift up to 50 pounds.
• Climb ladders up to 40 feet in height.
• Use a hand‑truck.

• Move appliances between units on opposite ends of the property, often using a hand truck up one to three flights of steps; weights from 75 to well over 300 pounds.
• Move commercial laundry machines (120–300 pounds) during repairs and preventative maintenance.
• Transport building structure materials ranging from several pounds to over 300 pounds.
• Maintain or repair special equipment (exercise equipment, gas grills, golf carts, car washes, amenity areas, security gates); many pieces require lifting above 100 pounds.
• Perform resident service functions or upgrades that require step ladders and lifting (e.g., installing lighting or ceiling fans).

• Expected pay of $26.50/hour.
• Generous PTO program.
• 13 paid holidays plus 3 floating holidays and a paid volunteer day.
• Comprehensive, affordable medical coverage; company-paid dental and vision coverage available to all full‑time, regular associates.
• 401(k) with exceptional employer match.
• Associate apartment discount.
• Educational assistance program (tuition and certifications).
• Company‑paid employee assistance, mental health, and wellness programs.

Preferred Apartment Communities is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law.

$27 – $27