Preventive Maintenance; PM Service Technician - Power Systems

Primary Job Role

Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.

• Perform preventive maintenance to include, but not limited to, changing engine fluids, filters, lubricating and cleaning components/parts, and starting equipment to test performance.
• Maintain, make minor adjustments and repairs to equipment and supporting systems in the field.
• Supply all required information, supporting documentation, and photos to the Preventive Maintenance Dispatcher and Service Estimator for repairs and additional services identified during scheduled preventive maintenance visits.
• Maintain personal company service literature, maintain a high awareness of technical changes in the industry, maintain tools required for this position and attend training sessions as required.
• Work in a neat and orderly fashion, adhering to contamination control guidelines and constantly looking for ways of improving the methods of work, work area, and safety standards.
• Maintain flexibility of schedule to regularly work nights and weekends as required.
• Complete all required documentation to be provided to the customer and PM Dispatcher.
• Perform other duties as assigned.

• Safety – fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
• Job Specific Skills – Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources.
• Communication – Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood, and uses feedback to verify effective communication.
• Takes Initiative – Takes appropriate action to resolve issues without requiring direction, makes difficult decisions in a timely manner.
• Customer Oriented – Demonstrates concern for satisfying external and/or internal customers; responsive, quickly and effectively addresses customer concerns or problems.
• Results Oriented – Has a strong sense of urgency and commitment to achieve desired results.
• Adaptability – Adapts to changing business needs, conditions, and work responsibilities.
• Personal Development – Takes responsibility for personal learning and development by acquiring and refining technical and professional skills.
• Credibility – Demonstrated concern to be responsible, reliable, and trustworthy; maintains commitments and follows instructions.

• Formal
  
  Education:
  
  High School diploma or GED.
• Experience:
  
  1–2 years.
• Required/Certification:
  Able to comprehend written material and communicate orally and in writing with employees and customers;
  Valid Driver's License.
• Not Required But Highly Desired:
  Proficiency in computer use, Microsoft Office, and relevant dealer software;
  Technical knowledge of products represented by the company.

• Problem Solving – Job requires problem solving ability; established guidance may not always be available.
• Creativity – Some creativity required to generate solutions or improve effectiveness within well-established boundaries.
• Autonomy – Job is regularly monitored; assignments allow some discretion in decision making.

• Stress Load – Regular exposure to stresses (20–80% of the time).
• Workload Fluctuation – Frequent changes in priorities, complexity, or quantity of work.
• Work Schedule – Scheduled during regular business hours with frequent requirements to work nights, holidays, and weekends.
• Organizational Impact – Person's performance has considerable immediate impact on expense, efficiencies, or department objectives.
• Supervisory Responsibility – No subordinates; may work independently or as a member of a team.

• “NA” – Not Applicable.
• “O” – Occasionally (up to 3 hrs/day).
• “F” – Frequently (3–6 hrs/day).
• “C” – Constantly (6–8 hrs/day).
• F – Climbing.
• O – Balancing.
• O – Stooping.
• F – Kneeling.
• F – Crouching.
• O – Crawling.
• F – Reaching.
• C – Standing.
• F – Sitting.
• C –…