Lead Custodian; 1st & 2nd shift availability - OFMD

Position: Lead Custodian (1st & 2nd shift availability) - OFMD
Location: St. Louis

* Responds to dispatch service requests from customers and field out to the day crew personnel.
* Covers all areas daily, conducting spot checks to ensure thoroughness and quality of cleanliness.
* Instructs personnel in the proper manner of execution of responsibilities and reports daily progress to the supervisor.
* Compiles a monthly list of supplies needed and submits the order to the supervisor.
* Assists the supervisor in contacting customers to discuss problems or concerns. Handles and resolves customer complaints. Prioritizing problems or issues at times with several different customers may be necessary. Conducts tours with customers and follows up to advise on progress, etc.
* Holds group/team meetings to discuss issues of concern and follow up with employees in the absence of a supervisor. Discusses all safety issues and provides proper PPE.
* Assists the supervisor with on-the-job training for new employees across every phase of their job, including chemical and equipment use. Provides continuous training using on-the-job coaching methods for current employees. Provides training on new products and/or equipment when necessary.
* Ensures that all keys, pagers, and radios are checked in and out in accordance with procedures.
* Ensures that laundry is cleaned and distributed to all satellite offices on each shift.
* Manages moves and set-up for special events.
* Performs other duties as assigned.
* Typically standing or walking
* Typically bending, crouching, or stooping
* Exposure to chemicals
* Exposure to moving machinery
* Frequent lifting of 25 lbs or more
* Repetitive wrist, hand, or finger movement
* Ability to move to on and off-campus locations
* Up to 22 days of vacation, 10 recognized holidays, and sick time.
* Competitive health insurance packages with priority appointments and lower copays/coinsurance.
* Take advantage of our free Metro transit U-Pass for eligible employees.
* WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
* WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care.

WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems.

We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.
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