Contents Technician

Contents Technician

Basic Functions:

• Perform as a technician as work flow dictates.
• Responds to all activities of Contents work and tasks assigned by Project Manager
• Responsible for moving, packing, cleaning, and storing all contents of the client's property.

Basic Requirements:

• Clean Criminal History
• Background of Hard work
• Driver's License
• Personal Vehicle
• Smart Phone
• Lift, bend, pull, push repeatedly. Up to 50+ lbs.
• Stand on Ladder
• Stand for periods of time up to 8 hours.

Evaluated On:

• All work will be performed according to company policies and up to Paul Davis standards
• All work will be performed in accordance with safety regulations to this work
• Customers will be treated in a courteous and professional manner. All communication with customers will be informative and courteous
• Employees will ALWAYS wear a company uniform in good repair when representing this company
• Employees will behave in a professional and mature manner when representing this company (NO profanity, NO horseplay, etc.)
• Company equipment and vehicles will be kept neat, clean and smoke free in working order always

Overall

Duties Include:

• Ability to follow directions from lead technicians and operations management
• Work side-by-side with other Contents Technicians to deliver a quality service on time
• Arrive on time
• Set up work stations, including assembling boxes
• Assist in identifying damaged items
• Gather, sort, pack affected contents
• Clean and process affected contents
• Proficient utilization of applicable cleaning equipment
• Repackage cleaned contents
• Manage good use of company supplies and minimize waste
• Load shop supplies at warehouse and drive company vehicle to client site
• Show up clean, work clean, leave work area cleaner than it was when you arrived, and clean up after yourself
• Restock supplies
• Jobsite security and safety
• Cleaning of homes and commercial spaces

High Detail Job Accountabilities:

• Receive the work assignment at beginning of job then interpret instructions and deliver a high-quality result.
• Document work completed through photos, job update notes and daily logs.
• Drive company vehicle in safest and most respectful manner possible
• Alert Operations Manager of any vehicle disturbances (Oil changes, check engine light, etc.)
• Maintain cleanliness of each vehicle used that day be the standards set by Paul Davis
• Relay homeowner or property manager questions to Operations Manager to follow up with when not able to answer yourself.
• Professionally represent the PD principles of honesty and integrity
• Work at the direction of the Lead Technician
• Proactive communication with management and team leaders

• Participates in marketing and business development as the need arises.
• Participates in the collection process of payment from customers.
• Complete special assignments as requested by Supervisor
• Participate in emergency services when an "All hands-on deck" scenario arises.
• Participate in on-going problem solving and practicing continuous improvement of the department and company.
• Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.

Hours:

• A typical shift for this position is 7am – 3:30pm, Monday – Friday.
• However, the Contents Technician must be able to contribute to the on-call rotation for weekdays and weekends when needed.

Reward:

• Compensation is evaluated on an ongoing basis. Compensation conversation's happen upon the request of the employee and can occur during annual career meetings.
• Compensation: $18.00 - $25.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

To provide opportunities for great people to deliver Best in Class results