Lead Mitigation Technician

Job Title

Job Description

· Leads Production on job sites.

· Perform as a technician as work flow dictates.

· Responds to all activities of emergency services work related to assigned program work and tasks assigned by Production Coordinator, ERT Project Manager and Mitigation Team Leader

· Participates in on-call rotation

· High School Diploma or equivalent

· Ability to multi-task and prioritize

· Mitigation Technician experience

· Restoration Documentation experience (Dry Logs, Scope sheets)

· Capable of communicating and understanding scope of work

· Dependable transportation

· Smart phone

· Able to climb a ladder.

· Able to lift at least 75 pounds.

· Able to work in confined spaces.

· Able to work around a variety of chemicals without any adverse reaction or sensitivity.

· Follows established safety practices including the proper use of PPE when required.

· Basic technology experience (IE. Computers & Smart phone apps)

· Desire to operate at a high level with accountability that represents an ability to take more responsibility over time.

· All work will be performed according to company policies and up to Paul Davis standards

· All work will be performed in accordance with safety regulations to this work

· Customers will be treated in a courteous and professional manner. All communication with customers will be informative and courteous

· Employees will ALWAYS wear a company uniform in good repair when representing this company

· Employees will behave in a professional and mature manner when representing this company (NO profanity, NO horseplay, etc.)

· Company equipment and vehicles will be kept neat, clean and smoke free in working order at all times

· Responds to and leads emergency losses.

· Performs Emergency Water Extraction and Drying Services.

· Leads Emergency Fire/Smoke Services (including deodorization, pack-outs, board-ups and securing structure).

· Leads Mold Remediation (including demolition and cleaning).

· Performs any and all directives from the ERT Project Manager

· Daily communication with ERT Project Manager on status of the project.

· Performs daily documentation, including but not limited to photos, notes, scope sheets and MICA.

· Ability to start a new loss and relay relevant information to ERT project manager.

· Performs on-call rotation.

· Performs basic truck, equipment and building maintenance.

· Ability to provide direction to others

· Transfer and act on direction from Production Coordinator into physical production

· Work side-by-side with other Mitigation Technicians to deliver a quality service on time

· Communication with property managers/owners

· Collection of field related documentation for emergency services. Including work authorizations, COC's, and program documents.

· Manage good use of company supplies and minimize waste

· Maintain company equipment to ensure longevity

· Accountable to the success of the project including completion of the scope of work and job site cleanliness/presentation.

· Document work completed through photos, job update notes and daily logs.

· Drive company vehicle in safest and most respectful manner possible

· Alert Production Coordinator of any vehicle disturbances (Oil changes, check engine light, etc.)

· Ability to communicate with insurance adjusters and program representatives as needed

· Maintain cleanliness of each vehicle used that day be the standards set by Paul Davis

· Relay homeowner or property manager questions to Mitigation Project Managers and Production Coordinator to follow up with

· Answer homeowner/ property manager questions as they arise

· Disassemble and safely store all hardware from demolition in designated plastic bags for reconstruction team

· Holds self and others to completion of daily documentation

· Disassemble and safely store all pieces of demolition that are deemed as "salvageable"

• Complete special assignments as requested by Supervisor
• Participates in emergency services when an "All hands on deck" scenario arises.
• Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
• Partici…