Senior Maintenance Supervisor - West Side Flats, Scenic & Verdant

Job Description

Be a part of something great and find yourself At Home, At Sherman! As a member of Sherman, we invite you to join our mission of Building Communities, Enriching Neighborhoods. You can make an immediate impact supporting our real estate development and management operations in hotels, residential, and retail.

If you are passionate about helping others and knowledgeable with facilities repair and maintenance, we have the right opportunity for you! At Sherman, we pride ourselves on hiring resident-focused and skilled maintenance talent who strive to solve, repair and troubleshoot a wide range of complex and preventative facilities responsibilities. We believe we can offer a challenging, fast-paced and rewarding experience that is unique to supporting our mission, vision, and values.

Work Locations

This position supports 3 multifamily properties in St. Paul, Minnesota:

• West Side Flats (178 market rate & affordable units)
• The Scenic (171 market rate units)
• Verdant (82 affordable units)

Schedule & Hours:

• The schedule for this role will be Monday - Friday; 8 am - 5 pm.
• Some evening and weekend on-call rotations are required. Ask about our new on-call incentive program!

The Senior Maintenance Supervisor provides strategic leadership for maintenance, facilities, safety, capital projects, vendor partnerships, and budget administration. This individual will oversee building systems, preventative maintenance programs, asset preservation initiatives, and staff performance to maximize property value, operational efficiency, compliance, and resident satisfaction.

ESSENTIAL FUNCTIONS

• Lead maintenance operations across assigned properties, ensuring buildings, systems, grounds, and common areas are maintained to company standards.
• Oversee preventative, corrective, and emergency maintenance programs to improve efficiency, reduce downtime, and preserve property assets.
• Perform and direct repairs involving HVAC, plumbing, electrical, appliance repair, carpentry, painting, groundskeeping, unit turns, and general building maintenance.
• Serve as the primary technical resource for complex maintenance issues, system failures, emergency repairs, and operational challenges.
• Ensure timely completion of work orders, inspections, resident requests, apartment turns, and ongoing property maintenance needs.
• Partner with Property Management to assess property conditions, identify risks, prioritize maintenance needs, and recommend capital improvements.
• Support operating and capital budget planning by monitoring expenses, reviewing invoices and purchase orders, forecasting repairs, and identifying cost-saving opportunities.
• Manage vendor and contractor relationships, including scopes of work, bids, service quality, timelines, warranties, documentation, and contract compliance.
• Maintain inventory controls, supply levels, procurement practices, maintenance records, inspection documentation, and compliance files.
• Lead safety and regulatory compliance efforts, including audits, inspections, hazard correction, PPE, Lockout/Tagout, SDS, contractor safety, and emergency preparedness.
• Conduct regular property walks to monitor curb appeal, building conditions, turnover readiness, maintenance quality, and company standards.
• Provide responsive service and professional communication with residents, tenants, vendors, internal teams, and community stakeholders.
• Participate in on-call rotations, emergency response, required trainings, meetings, and special projects as assigned.

Supervisory Responsibility

• Lead, coach, train, schedule, and support Maintenance Supervisors, Maintenance Technicians, Groundskeepers, and other maintenance team members as assigned.
• Set team goals, performance expectations, productivity standards, and accountability measures to support consistent property performance.
• Recruit, onboard, develop, evaluate, and retain maintenance staff in partnership with Property Management and Human Resources.
• Approve timecards, provide feedback, address performance concerns, and support employee development and corrective action processes as needed.
• Oversee daily assignments, on-call schedules, workload planning, staffing coverage,…