Facilities Associate Lead

Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

The Facilities Associate Lead is accountable to lead and coordinate complex facilities operations and planning activities to ensure safe, efficient, and cost-effective workplace environments. This role uses extensive experience and sound judgment to resolve non-route issues, guide daily work activities, and drive improvements to facilities processes and service delivery.

• Lead daily facilities operations for assigned sites or functions, ensuring consistent application of workplace, safety, and service standards
• Serve as escalation point for complex or critical facilities issues; prioritize work orders, coordinate resources, and drive resolution with minimal oversight
• Oversee and direct work performed by vendors and internal resources, ensuring quality, compliance, and adherence to contractual and operational expectations
• Evaluate facility conditions and space utilization needs; recommend improvements, coordinate corrective actions, and support mid-scope facilities initiatives
• Plan and coordinate office layouts, furniture and equipment moves, and space reconfigurations requiring judgment, sequencing, and stakeholder coordination
• Support lease administration and vendor contracts by monitoring compliance, resolving service issues, and maintaining accurate records
• Administer and safeguard physical security and access systems; ensure access controls align with policy and operational needs
• Contribute to facilities process improvements, workflows, and standards; may train or coach others on procedures or systems
• Comply with Company and department policies and standards; performs other duties as assigned

• High School Diploma or Equivalent
• 5 years Experience in a facilities, office support, building operations, or related environment

• Proficiency in using facilities management systems, work order tracking tools, and access control systems
• Strong customer service and collaboration skills, with the ability to work effectively across teams and with employees, contractors, vendors, and regulatory authorities
• Demonstrated problem-solving and analytical skills to assess facilities issues and coordinate timely, effective solutions
• Functional technical knowledge of corporate office and warehouse building systems, workplace standards, and maintenance operations
• Solid project management, organizational, planning, and prioritization skills, with the ability to meet deadlines and adapt to changing priorities
• High attention to detail and accuracy when managing work orders, access authorizations, and facilities documentation
• Ability to operate standard office technology and Microsoft applications (Word, Excel, Outlook, SharePoint, Teams)
• Effective verbal and written communication skills, including the ability to read, interpret, and exchange information from electronic and written documents
• Ability to comply with applicable safety protocols and personal protective equipment requirements, and to work comfortably in both office and warehouse environments

• Valid driver’s license with a clean driving record
• Upon Hire Required Project Management certification (e.g., CAPM, PMP) or Facilities Management credential (e.g., FMP)

• Communicate/Hearing Frequently
• Communicate/Talking Frequently
• Learn New Tasks or Concepts Frequently
• Make Timely Decisions in the Context of a Workflow Frequently
• Stationary Position (Standing) Frequently
• Stationary Position (Seated) Frequently
• Transport
  - Lifting/Carrying 0-10 lbs Frequently
• Transport
  - Lifting/Carrying 11-20 lbs Frequently
• Transport
  - Lifting/Carrying 21-30 lbs Frequently
• Complete Tasks Independently Constantly
• Maintain Focus Constantly
• Remember Processes & Procedures Constantly
• Vision Constantly
• Exerting Force
  - Pushing/Pulling 0-20 lbs Occasionally
• Exerting Force
  - Pushing/Pulling 21-40 lbs Occasionally
• Hand/Eye Coordination Occasionally
• Transport
  - Lifting/Carrying 31-50 lbs Occasionally
• Transport
  - Lifting/Carrying 50+ lbs Occasionally
• Bend Rarely
• Complete Tasks in a Noisy…