Maintenance Supervisor

Job Purpose

The Maintenance Supervisor has primary responsibility for the physical integrity of each community and proper maintenance and oversight. The majority of a Maintenance Supervisor’s time is involved in the scheduling of work orders, the preparation of new apartments for occupancy, and the completion of on‑going maintenance projects on each community.

• Providing excellent service to residents, guests, employees and contractors
• Overseeing the maintenance staff for the community
• Providing training to all maintenance staff members for needed coverage
• Scheduling work orders
• Maintaining the community effectively while following budget guidelines
• Ensuring completion of routine service requests within 24 hours
• Recording service requests and informing the Community Manager of any resident maintenance issues
• Developing a maintenance and cleaning schedule for all areas of the community, including common areas, amenities, breezeways, parking lots and entrance areas
• Keeping the maintenance shop organized and clean
• Purchasing maintenance supplies in accordance with budget guidelines
• Adhering to all government policies, including OSHA and EPA guidelines
• Reviewing work with outside contractors prior to completion
• Maintaining operations and response plans for issues such as asbestos, lead and mold

• Hold daily Community Manager meetings to review maintenance issues and make‑ready status, and communicate maintenance concerns and corrective action plans
• Conduct daily common area inspections before 10 am
• On peak days, ensure grounds inspections are completed by the entire maintenance staff and segment property for trash pick‑up
• Hold maintenance staff meetings to enforce uniform standards, schedule technicians and groundskeepers, and review shop cleanliness and supplies status
• Ensure coverage during all operating hours
• Prepare make‑ready reports daily and schedule units accordingly; install vendor locks if needed
• Update make‑ready board and schedule in the CSR daily
• Schedule and complete work orders, maintaining a 24‑hour response policy
• Inspect move‑outs after Community Manager inspections; determine touch‑ups or full paint needs
• Maintain key log and confirm all keys account at day‑end; notify office staff if the office remains open late
• Provide on‑call coverage during non‑business hours and schedule on‑call duties among staff; cover all weekends appropriately
• Enforce trash standards on breezeways; post trash notices daily
• Maintain MSDS/OSHA/EPA logs in shop and office, and inform staff of updates at weekly meetings
• Keep the CSR updated; utilize it for maintenance functions and preventative maintenance schedules
• Check irrigation weekly and refer to the CSR service schedule
• Oversee trash compactor operations on weekends, if necessary
• Enforce overtime policy, avoid overtime when possible, report status each Monday
• Check inventory weekly, order supplies as needed, and use approved vendors to minimize retail purchases
• Maintain common areas on weekends and Saturday afternoon cleans
• Ensure pool maintenance weekly and cover weekends during season

• Walk entire property for a car check; delegate the check to staff weekly; report issues to the Community Manager
• Perform required inspections and walk breezeways monthly according to the CSR
• Conduct scheduled walk with the landscaping contractor; review all landscaping and irrigation
• Walk property with the Community Manager, review monthly inspection checklist, and discuss liability issues and cost‑saving ideas
• Hold a monthly safety and training meeting to update staff on regulations, gather feedback, and discuss cost control
• Develop calendar for breezeway cleans and other non‑daily tasks using the CSR schedule
• Review make‑ready condition with contractors continuously

• Oversee quarterly filter change inspects, mold inspections, and issue unit notices about trash, recycling, and HVAC policies
• Ensure all maintenance staff receive proper training; alert the Community Manager to training needs
• Stay up‑to‑date on ADA policies and advise the Community Manager of concerns
• Maintain warranty logs for major appliances and…