Vending Support Specialist

PTSolutions is the leading supplier of industrial tools in the Midwest and one of the Top 100 distributors in the United States. With more than 40 locations throughout the country and more than 1,000,000 square feet of warehouse space, PTSolutions is continuously expanding its product offerings while guaranteeing responsive personal service and same-day shipping.

As our customers’ business grows, we grow with them. PTSolutions offers a variety of customizable, advanced inventory options that reduce overspending and overhead and elevate our customers to the next level. We conduct on‑site evaluations and provide training programs to help improve manufacturing processes and reduce costs. From VMI to procurement, PTSolutions is a full-service provider that walks with customers every step of the way.

• First shift and no weekends
• Paid holidays, paid vacation, and attendance awards
• Competitive pay with overtime eligibility
• Growth opportunities locally and nationally (we promote from within!)
• Tuition reimbursement
• 401(k) with company match
• PPO medical, vision, and company‑paid dental
• Company‑paid short‑term and long‑term disability, life insurance, EAP
• Voluntary employee/spouse/child life insurance, accident, hospital indemnity, critical illness insurance
• Visit our website for more information:

• Set up, program, and troubleshoot tool & MRO industrial vending machines
• Answer and respond to multiple calls daily while creating and logging service tickets
• Maintain an accurate inventory for each machine at each customer, remotely via machine data and on‑site as required
• Communicate with all customer personnel in a timely, professional, and courteous manner
• Respond quickly to customer demand for replenishment and additional product lines in VMI programs
• Maintain quality service levels and process efficiencies while facilitating continuous departmental improvements
• Coordinate with local Field Sales, Sales Manager, and VMI Manager regarding customer accounts and best practices
• Prepare and complete orders for delivery or pickup according to schedule (pick, load, pack, wrap, label, ship)
• Receive, sort, and place materials or items on racks, shelves, or bins according to organizational standards
• Assist with other projects and duties when business needs require
• Travel: 20%

• Must be 21+ in order to drive a company vehicle
• Valid driver’s license with a clean driving record
• High school diploma or GED equivalency

• Ability to plan and organize tasks and responsibilities to achieve goals while remaining calm and professional under pressure
• Self‑directed with a high level of productivity and personal organization, able to handle frequent interruptions
• Customer‑centric attitude and desire to grow with and contribute to a customer‑focused company
• Excellent communication skills, including verbal, written, and interpersonal, required
• Strong problem‑solving and deductive reasoning skills
• Proficient use of a Windows computer, Microsoft Office (Outlook & Excel) and Teams
• High school diploma or GED equivalency

This job description is not intended to be all‑inclusive. Employees may be required to perform other related duties to meet the ongoing needs of the company.

This position is based in our San Antonio, TX facility, so only candidates residing in the area will be considered. Must be authorized to work in the United States.

Berkshire Production Supply LLC provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Vendor Managed Inventory (VMI) Specialist