Service Technician

Job title:

Field Service Technician

Location:

San Antonio, TX

Salary: $24.00 - $30.00 per hour (Non-Exempt)

• Performs periodic scheduled and preventive maintenance on equipment as assigned by Dispatch
• Accurately troubleshoot chemical, mechanical, electrical, and electronic equipment, PLC controllers, and power supplies; perform diagnostic analysis
• Provide sound technical assistance to all customers and distributors
• Provide on-site technical training for customer personnel regarding use, operation, and maintenance
• Assist in the installation of new carwash equipment
• Perform repairs and correct malfunctions as necessary
• Modify or update equipment when required
• Maintain tools, test equipment, and materials in a professional manner
• Maintain all company-owned and leased equipment in proper condition
• Operate a vehicle in a safe and courteous manner, obeying local laws and regulations
• Work with processes that are unique or peculiar to customer needs
• Participate in problem‑solving regarding customer complaints
• Interface with customers and related company personnel to ensure effective communication and dissemination of information required to establish superior customer service
• Keep abreast of new developments and innovations leading to improved departmental and company performance
• Accurately perceive information from others and assure appropriate flow of information, reporting matters clearly, concisely, and accurately

• 3-5 years of field experience
• Technical knowledge and ability to develop improved methods for fulfilling responsibilities
• Excellent communication skills (written and verbal) are a must
• Ability to read and comprehend documents and follow simple instructions
• Proficient in MS Office products (Excel, Word, Outlook, PowerPoint)
• Ability to read and understand electrical diagrams
• Understanding of OLC controllers, low–voltage control circuits, and three‑phase power

• Hiring range: $24.00 – $30.00 per hour, depending on qualifications and experience
• Comprehensive benefits: medical, dental, vision, life, and disability insurance
• 401(k) with company match
• Paid time off, holidays, and flexible scheduling
• A culture that values innovation, collaboration, and professional growth

• Ability to lift and/or move up to 50 lbs.
• Ability to stand, walk, bend, kneel, stoop, crouch, climb, and use hands to grip regularly
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Prolonged periods of sitting
• Maintain a professional appearance and grooming standards as outlined

Federal law obliges us to provide reasonable accommodation to the known disabilities of employees, unless to do so would pose an undue hardship. Please let us know as soon as possible if you need accommodation to complete the listed essential functions.