Team Lead Cleaner​/Trainer &Quality Control

Lead Cleaner/Trainer And QC

Maid Right is currently seeking a Lead Cleaner/Trainer and QC to join our team. As a Lead Cleaner, you will be responsible for cleaning residential and light commercial properties, as well as leading cleaning teams. Our work schedule is Monday through Friday, 8am to 6pm, with sometimes evening and weekends hours unless requested. As the Lead Cleaner, you will be the main point of contact with the customer and your manager.

You will be responsible for ensuring customer satisfaction, driving revenue through customer retention, and cleaners training.

Responsibilities include:

• Clean residential and light commercial properties in a timely and efficient manner
• Lead a team of two or more cleaners and ensure that all cleaning duties are completed thoroughly and to our clients' satisfaction
• Communicate with clients and provide exceptional customer service
• Train new cleaners on our Maid Right cleaning system and ensure that all cleaners are meeting our high standards
• Assist with customer retention and drive revenue through converting to recurring cleaning services
• Maintain equipment and cleaning supplies. Sometimes you have to buy supplies or pick up supplies from office and source to the staffs

Must have clean background. You have to pay for your background check and after 6 months in the company, we will reimburse the cost. You must have your own transportation to travel around. Sometimes you have to go and do an in person estimate  will be required to make few sales calls too and help owner with some operational duties as well.

Must have 3 to 5 years working as a team lead. We will require relevant professional experience.

Join our team at Maid Right and enjoy a fulfilling career in the cleaning industry. We pride ourselves on our non-toxic and eco-friendly services that exceed our clients' expectations.