Asset​/Maintenance Tech

Position Summary

The Asset Maintenance Technician supports Southern Ice Cream's field operations by delivering and retrieving company-owned equipment (including freezers and related assets), performing on-site minor repairs and adjustments, and completing basic shop/facility and vehicle preventive maintenance to keep assets and fleet equipment safe, reliable, clean, and customer-ready. This role blends light mechanical service, asset handling, and logistics coordination while maintaining high standards for safety, food safety, and customer service.

• Deliver, set up, and place company equipment (e.g., display/freezer units and related accessories) at customer locations following route schedules and installation standards.
• Pick up equipment from customer sites, confirm condition, and transport safely back to the warehouse/shop.
• Load/unload equipment using safe lifting practices and material handling tools (dollies, pallet jacks, lift gates, straps).
• Use Samsara (or similar fleet/telematics platform) for route visibility, vehicle compliance, driver performance, and communication as assigned.
• Complete delivery/pick‑up documentation (asset tags/serials, condition notes, photos as needed) and obtain customer signatures when required.
• Coordinate with Sales/Operations on delivery windows, site access, and special requirements.

• Perform minor, non‑invasive on‑site repairs and adjustments to keep assets operational, such as:
  • Replacing gaskets, hinges, handles, casters, shelves/baskets, lights, and power cords (where permitted).
  • Cleaning/clearing condenser areas and vents (as allowed), basic defrost and door‑seal checks.
  • Tightening hardware, leveling units, adjusting doors, and verifying safe electrical connections.
• Diagnose common issues and determine when escalation is needed (e.g., sealed‑system refrigeration problems, electrical hazards).
• Communicate repair status, limitations, and next steps clearly to customers and internal teams.

• Perform preventive maintenance on company equipment to reduce downtime and extend asset life, including:
  • Routine inspections, cleaning, and functional checks prior to redeployment.
  • Basic part replacements (gaskets, casters, bulbs, handles, cords) and minor adjustments.
  • Maintaining PM checklists and documenting findings, corrective actions, and parts used.
• Tag/track equipment status (ready, needs repair, out of service) and communicate priorities to Operations.

• Perform minor preventive maintenance and readiness checks on company vehicles and report issues promptly, including:
  • Pre/post‑trip inspections (tires, lights, wipers, fluid levels, mirrors, safety equipment).
  • Checking and topping off fluids as appropriate (washer fluid, coolant, etc. per policy).
  • Replacing wiper blades, light bulbs, fuses, and other simple wear items (as authorized).
  • Maintaining vehicle cleanliness (cab and cargo area) and ensuring required supplies are stocked (straps, blankets, cones, etc.).
  • Coordinating scheduled services (oil changes, inspections) and escalating mechanical concerns to approved vendors/management.
• Use Samsara and internal forms to document inspections, maintenance notes, and vehicle issues.

• Inspect, clean, and stage equipment for redeployment; verify asset tags, appearance, and basic function checks.
• Maintain an organized shop area, tools, and parts inventory; restock common "field kit" components.
• Maintain accurate equipment records and basic reporting using Microsoft Excel (asset lists, delivery logs, service history, parts usage,…