Maintenance Manager

The Maintenance Manager has overall managerial responsibility for maintenance functions at the Property, including maintenance, upkeep and repair of grounds and buildings, repairs of machinery and other equipment, customer service, pest control, extraordinary projects and general oversight of the turnover process. The primary duties include leading a team of maintenance staff and vendor workers to accomplish these maintenance functions. Assists the Regional Maintenance Manager & Director of Facilities in successful management of the maintenance operations at the Property, providing guidance and motivation to maintenance staff to ensure a positive working environment and quality community living.

• Conduct all business in accordance with company standards and local city, state and federal codes when applicable (e.g., OSHA, ADA, Fair Housing, etc.). Other duties may be assigned.

• Coordinates weekly schedules of maintenance staff, including On-Call schedule.
• Conducts weekly and monthly meetings of maintenance staff to discuss performance, maintenance issues, leasing issues, company goals, training & motivation.
• Creates checklists & informs Management of extraordinary items.
• Ensures upkeep of all autos, golf carts, and other machinery used at the Property.
• Facilitates employee introduction to Company Policy & Procedures, as part of Management, participates in implementation of various policies, standards, procedures and programs.
• Initiates, performs & oversees maintenance projects. Develops scopes of work for Property improvements. Ensures the proper & safe conditions of the Property.
• Identifies scope of work for Maintenance staff, assigns and directs maintenance work and service requests.
• Manages a team of maintenance staff at the Property in accordance with Company policies and applicable laws, to accomplish maintenance functions including maintenance, upkeep and repair of grounds and buildings, maintenance and repair of machinery and other equipment, customer service, pest control, extraordinary projects, and provides general oversight of turnover process.
• Responsibilities include interviewing, hiring, and training maintenance employees.
• Planning, assigning, directing and supervising work.
• Rewarding and disciplining employees.
• Addressing employee complaints and resolving problems.
• Provides continual feedback & guidance to Staff, ensures proper training of all Maintenance Staff.
• Solicits & analyzes competitive bids for any purchase or budgeted maintenance & capital improvements when requested.
• Able to perform job responsibilities of Maintenance Supervisor, to fill in on occasion, as needed.
• Assists Corporate with vendor management and setup of new vendors.
• Assists Maintenance Coordinator in addressing tenant concerns.
• Assists Regional Maintenance Manager, as needed.

• Completes Property Incident reports.
• Provides list of inventory of rent ready apartments to management team.
• Provides management team status of “offline” units.

• Knowledgeable regarding and upholds all Company policies, goals and values.

• Represents the community in a professional manner at all times, on/off property.
• Delivers communication documentation to residents.
• Contributes to resident retention programs.

• Monitors the grounds for safety hazards and ensures unsafe conditions are promptly identified, reported and corrected.
• Gains ongoing knowledge and ensures compliance with all Company, local, state and federal safety rules.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations are available, upon request, to assist qualified persons with disabilities to perform the…