Facilities Manager

Job Title

Facilities Manager

The Facilities Manager supports the day-to-day facilities operations across Sony Play Station locations in San Diego and Orange County within a fast-paced environment in the video game industry. This role coordinates facilities personnel, engineering services, vendors, financials, maintenance programs, and workplace services to ensure buildings are safe, reliable, well-maintained, and operated to a high standard. The Facilities Manager works closely with Sony Play Station stakeholders and the Cushman & Wakefield facilities team to deliver responsive service and support the current and future needs of the business.

The Facilities Manager is responsible for the day-to-day management and operation of assigned Sony Play Station facilities in San Diego and Orange County. This position provides operational leadership and coordinates facilities personnel, engineering resources, vendors, maintenance programs, financial activities, and workplace services to provide safe, reliable, and well-maintained facilities.

The Facilities Manager serves as a key point of contact for Sony Play Station stakeholders and works closely with Cushman & Wakefield leadership to ensure services are delivered in alignment with client expectations, established service levels, safety requirements, and operational priorities. The role requires a strong customer-service mindset, technical understanding, financial discipline, and the ability to manage multiple priorities in a fast-paced environment.

• Manage the day-to-day operations of assigned Sony Play Station facilities, including custodial, life-safety, engineering, site services, and general maintenance, ensuring services are delivered in accordance with Cushman & Wakefield policies and client requirements.
• Coordinate and provide direction to facilities and engineering personnel supporting assigned locations, ensuring priorities, service expectations, maintenance requirements, and operational needs are clearly communicated and executed.
• Serve as a key facilities contact for Sony Play Station stakeholders, responding promptly and professionally to requests and maintaining proactive communication regarding facility operations, maintenance activities, projects, risks, and service needs.
• Supervise preventive and corrective maintenance programs relating to the interior and exterior condition, appearance, infrastructure, and operation of assigned facilities.
• Conduct regular facility inspections and site walks to identify maintenance needs, operational risks, safety concerns, and opportunities to improve the workplace environment.
• Manage service contracts and vendor relationships to ensure contracted services are delivered effectively and in accordance with established scope, pricing, performance expectations, and Service Level Agreements (SLAs).
• Regularly review vendor performance, service quality, contract requirements, and pricing. Verify invoices against contracted services and approved pricing and address discrepancies as appropriate.
• Coordinate vendor activities, including scheduling, site access, service delivery, maintenance, repairs, and projects, while minimizing disruption to Sony Play Station business operations.
• Respond positively and promptly to requests from client stakeholders and building occupants and ensure facility-related issues are appropriately prioritized, communicated, tracked, and resolved.
• Maintain a proactive approach to facilities management by identifying recurring issues, operational risks, and facility needs and developing appropriate corrective actions.
• Ensure site-specific documentation, records, operating procedures, inspection reports, compliance documentation, vendor records, Certificates of Insurance, drawings, maintenance records, and other required facility documentation are maintained accurately and completed on time.
• Prepare, review, and provide initial approval as appropriate for budgets, financial reports, contracts, expenditures, purchase orders, invoices, and other financial activities related to assigned facilities.
• Support preparation of annual operating budgets, quarterly forecasts, accruals, variance reporting, and business plans.
• Track facility expenditures against budget, identify financial risks or variances, and provide clear explanations and recommendations to facilities leadership.
• Assist in the development of capital budgets and multi-year facility plans, including equipment lifecycle replacement, deferred maintenance, facility improvements, infrastructure needs, and cost-reduction initiatives.
• Collect, analyze, and report facility data, work-order activity, KPIs, vendor performance, and other operational metrics to provide an accurate assessment of facility performance and identify opportunities for improvement.
• Utilize CMMS/work-order management systems to ensure service requests and maintenance activities are properly assigned,…