Maintenance Technician - Residential Services

Health

RIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union eligible position.

Health

RIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system.

By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

The Operations Department plays a vital role in ensuring the functionality, safety, and efficiency of our facilities and infrastructure. This department oversees the daily operations, maintenance, and repair of buildings, equipment, and essential services to support the delivery of high-quality care and services to our clients and staff.

The Maintenance Technician I is responsible for the comprehensive maintenance, repair, and upkeep of the agency’s facilities, including historical buildings built in the late 1800s to early 1900s, ranging up to 40,000 square feet with multiple floors and elevators. This position requires hands‑on experience with electrical, plumbing, HVAC, carpentry, masonry, and general building maintenance while ensuring compliance with safety regulations, building codes, and operational standards.

The Maintenance Technician I plays a crucial role in maintaining aging infrastructure, performing preventative maintenance, diagnosing and repairing mechanical, electrical, and structural issues, and working with exterminators to mitigate rodent infestations.

• Diagnose, troubleshoot, and perform repairs on mechanical, electrical, plumbing, and HVAC systems.
• Perform preventative maintenance to extend the lifespan of building infrastructure.
• Repair and maintain doors, windows, floors, roofs, stairways, and other structural components.
• Conduct minor carpentry, masonry, and painting tasks as needed.
• Ensure building safety standards are met through inspections and scheduled maintenance.
• Respond promptly to maintenance service requests from tenants or staff.
• Replace or repair defective or aging parts, including wiring, heating components, plumbing fixtures, and ventilation systems.

• Identify, report, and collaborate with pest control professionals to mitigate rodent infestations.
• Implement preventative measures to reduce infestation risks, such as sealing entry points and improving sanitation.

• Ensure compliance with OSHA regulations, fire safety codes, and ADA requirements.
• Perform routine building safety inspections and report issues requiring escalation.
• Maintain a clean, safe, and hazard‑free work environment.

• Identify maintenance issues that require external specialists and notify management.
• Assist in obtaining quotes and arranging vendor services for specialized maintenance work.

• Update maintenance tickets daily in the ticketing system to ensure proper record‑keeping.
• Respond to and follow up on maintenance tickets in adherence to the department’s Service Level Agreement (SLA) to ensure timely…