Custodian​/Security Guard III

Position Details

POSITION: Custodian/Security Guard III

DEPARTMENT: Facilities

REPORTS TO: Administrative Assistant III

LOCATION: Native American Health Center (NAHC), 160 Capp Street, San Francisco, CA 94110

WORK HOURS: Full Time, 40 Hours per week, 100% FTE, Evenings and Weekends as needed

STATUS: Non-Exempt, Non-Union

The Custodian/Security Guard III is responsible for janitorial services of the clinic, (i.e., the building, offices and clinical spaces) as well as overseeing traffic through the main entrance of the facility, providing information and assistance to members, and maintaining the safety of employees, members and the facility. The Custodian/Security Guard III will perform a variety of semi‑skilled to skilled tasks in the maintenance care of the building and surrounding areas.

• Performs custodial and routine maintenance duties, including sweeping, mopping, dusting, emptying trash receptacles, waxing, polishing, washing walls, weeding, and sanitizing restrooms, clinic exam and treatment rooms.
• The Custodian/Security Guard III must be able to perform all duties outlined in the Custodian/Security Guard II Job Description.

• Perform routine scheduled maintenance of facilities and its grounds (e.g., strip/wax floors, move furniture, landscaping, as applicable).
• Safely and effectively operates tools, equipment, materials and supplies in a safe and effective manner.
• Replace light bulbs and/or fluorescent tubes.
• Perform moderate plumbing repairs, like replacing faucet washers or unclogging drains.
• Complete moderate carpentry work, such as repairing furniture, removal of existing base boards, and painting the interior of building.
• Complete minor painting tasks, such as touch ups, patching of walls and doors.
• Assist with basic electrical repairs like replacing switches or fixtures.
• Provide work guidance to lower level custodial personnel during tasks and projects.
• Assist with training assigned personnel to develop and/or improve professional trade and safety awareness.
• Inspects work performed by personnel in training or lower level to ensure adherence to proper cleaning and maintenance procedures.

• The Custodian/Security Guard III will work occasional evenings and weekends to meet project timelines as needed.
• Member Care:
  Demonstrate understanding and apply working knowledge of safety policies and ensuring safe member practices.
• Employee Safety:
  Safely performs all duties, follows required protective protocols to ensure personal safety as well as the safety of others.
• Must maintain compliance with ergonomic safety standards, be mindful of posture, and regularly practice ergonomic stretches.
• Quality Improvement:
  Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
• HIPAA:
  Keep all protected health information (PHI) confidential and abide by HIPAA policies for the release and disclosure of any PHI. Will report unauthorized use of disclosure of PHI immediately, to supervisor or HIPAA security officer.
• Work well under pressure, and meet multiple and often competing deadlines.
• At all times, demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients, and the community.
• Performs other related duties as assigned needed.

The Native American Health Center is an accredited institution and adheres to the standards of excellence set forth by the Accreditation Association of Ambulatory Health Care (AAAHC) and the Commission of Dental Accreditation (CODA).