Resident Manager; San Francisco - Part Time

Position: Resident Manager (San Francisco) - Part Time
This position is a Part-Time position living on-site position located in San Francisco CA.POSITION OVERVIEW This is a part- time live-on-site role that is responsible for the overall condition and environment of the building in which they reside. Responsible for and the first responder to after-hours and weekend property issues and emergencies. This position requires exacting attention to detail, excellent customer service skills, and strong communication skills.

Compensation for this position is by providing highly reduced or free housing in the building you're assigned to as a Resident Manager- occupancy rules apply.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Responsible for property walk throughs to ensure maintenance and upkeep meets company standards

Promptly and successfully respond to tenant complaints and work order emergencies during after hours

Some light cleaning of carpets, laundry rooms, elevators, garbage rooms may be required

Resolve any after-hours lock outs, etc.

May need to assist with building inspections with Property Managers Assist with conducting new move-in orientations and move-out inspections from time to time Coordinate vendors and contractors in emergency situations

Learn and ensure compliance with all company, local, state and federal safety rules

Must be able to remain calm during emergency situations

Light cleaning of available rental units may be needed time to time Assist in posting notices as directed by the Property Management team Responsible for enforcing Apartment Rules as stated in the Lease Agreement Directs residents on proper work order (non-emergency) submittal and partners with the proper department to address work orders

Maintains hourly/daily work logs and activity via Syn Crew Conduct  monthly key audit and provide proper reporting/documentation

Responsible for completing incident reports (as needed) and submit to the Property Manager on a timely manner

Ensures that the property is well-maintained, clean, and inviting at all times SKILLS, KNOWLEDGE AND ABILITIESPlumbing experience and electrical knowledge, preferably in high rise buildings

Maintenance experience is a plus1-2 years of basic facilities and maintenance experience CA Real Estate License is a plus (if interested in leasing as an RM)
Ability to work after business hours and on weekends may be necessary

Customer service experience required

Excellent organizational, communication and time management skills

Ability to handle multiple priorities with efficiency and accuracy with a commitment to maintaining high building standards

High school diploma or equivalent required

Ability to read, write and speak Spanish a plus

PHYSICAL REQUIREMENTS:

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Must be able to lift and carry up to 50 lbs.

Must be able to listen and speak clearly on telephone DISCLAIMER:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

Mosser Companies is proud to be an Equal Opportunity Employer (EOE)
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