Facilities Manager

Facilities Manager

Home Rise believes that home has the power to stabilize a person's life. Built on a simple - but powerful idea called supportive housing, we provide people experiencing homelessness with a place to call home combined with support services, like mental health services and job training, so they can rise up and transform their lives. We organize our residents and supporters to advocate for local and state policies, like affordable housing, to help people still on the streets or at risk of homelessness.

Together, we're building a new future for our neighborhoods and the city we love.

The Facilities Manager oversees both the day-to-day operations and tactical execution of the Home Rise Facilities Team and is responsible for delivering high-quality maintenance, janitorial, and sanitation services across the Home Rise building portfolio. Through effective resource allocation, preventive planning, and direct supervision, the Facilities Manager implements and maintains a broad spectrum of building services to ensure that Home Rise properties, operational budgets, and labor resources continually improve and meet targeted performance milestones.

The Facilities Manager directly interfaces with Regional Property Directors, Site Managers, Real Estate Development, Compliance teams, and Building Maintenance teams. In partnership with these departments, the Manager coordinates and delivers essential building services and capital projects, including routine work orders, preventative maintenance, unit turnovers (make-ready work), pest control, deferred maintenance, affordable housing unit abatement and custodial operations.

Essential Functions

• Facilities Operations - Direction
• Facilities Operations – Service Delivery and Systems
• Risk Management
• Budget Management and Facilities Administration
• Other Principal Duties

Qualifications

• High School Diploma or GED is required.
• Bachelor's degree in business, real estate, or related field preferred.
• Credential or license in the fields of construction, architecture, or facilities management preferred.
• A minimum of 5 years managing and developing housing facilities operations with multiple sites, advanced knowledge of maintenance and physical plant compliance guidelines dictated by HUD, HCD, California Building Standards Code (Title 24), Cal/OSHA, and San Francisco Municipal Codes.
• A minimum of 8 years of maintenance experience in plumbing, electrical, HVAC, boiler systems, safety, OSHA requirements, and preventative maintenance.
• Ability to plan, organize, and direct effective facilities operations and maintenance programs.
• Proven leadership in developing facilities departments, including advanced knowledge of facilities operations concepts, strategic planning, budget development and management, composing facilities policy and procedure, and site plans. Advanced project management skills, able to manage sizable projects and workload concurrently.
• Ability to apply principles of logical thinking to a wide range of practical problems, deal with many variables, and determine a specific course of action.
• Able to exercise broad judgment in defining work objectives and determining methods and systems to meet objectives. Must be able to develop solutions to problems of unusual complexity, which require a high degree of creativity and innovativeness.
• Demonstrates understanding and application of management approaches for work direction, motivation, performance management, and disciplinary action. Skilled at relationship building and ensuring stakeholder communication and buy-in.
• An understanding, sensitivity, and experience working in a supportive housing environment and with issues of homelessness and recovery issues.
• Ability to appropriately respond to and resolve conflict.
• An understanding of and ability to communicate with diverse types of people.
• Ability to work independently as well as be part of a team and a team leader.
• Ability to train and support maintenance personnel.
• Ability to communicate (both verbally and in writing) with building management staff and tenants.
• California driver's license and clean DMV record required.
• Valid phone number required.

Position Details

• Location:
  
  San…