Lead Facilities Maintenance Technician

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?

Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.

• 2025 Winner of Mercury News Best in Silicon Valley
• ASPIRE to Excellence CARF Accredited
• 2024 Great Nonprofits Top-Rated Nonprofit
• Four-star Charity Navigator
• 2024 Candid Gold Seal of Transparency

Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement and a comprehensive Scholarship Program, Generous Paid Vacation and Sick Time accrual plans and more!

Compensation: $39.00/hour

The Lead Facilities Technician position is responsible for overseeing the day‑to‑day maintenance, repair, and operations of company facilities. This role serves as a working lead, coordinating the efforts of facilities staff while also performing hands‑on maintenance tasks to ensure a safe, functional, and well‑maintained environment and ensuring compliance with safety, regulatory, and organizational standards.

• Leads and coordinates the daily activities of Facilities Technicians and maintenance staff.
• Coordinates and supports technicians in the field based on ticket priority, ensuring urgent and high‑impact issues receive immediate attention while routine work is scheduled efficiently.
• With the support from the Director, reviews and triages incoming CMMS (noda
  
  Fi) tickets, assigning priority levels and allocating technician resources accordingly.
• Supports training of Facilities Technicians and provides ongoing coaching as needed.
• Monitors and manages facilities expenses and supply inventory.
• Supports the Director of Facilities Management in the planning and execution of departmental projects, initiatives, and strategic priorities as needed.

• Utilizes the company's CMMS (noda
  
  Fi) to manage, track, and close work orders in a timely manner.
• Performs and oversees preventive and corrective maintenance on HVAC, electrical, plumbing, and mechanical systems.
• Conducts routine facility inspections to identify safety hazards, maintenance needs, and compliance issues.
• Coordinates and monitors work performed by vendors and contractors to ensure quality and completion.
• Ensures facilities remain clean, safe, functional, and compliant with regulatory standards.
• Assists with space planning, office moves, and facility improvement projects.

• Promotes and monitors safety practices across assigned locations.
• Identifies, reports, and assists in resolving safety hazards and facility risks.
• Ensures compliance with local, state, and federal safety regulations (OSHA, fire codes, etc.).
• Maintains accurate records of maintenance activities, equipment inventory, and work orders within the CMMS (noda
  
  Fi) system.

• Serves as a primary point of contact for facilities‑related issues at assigned locations.
• Communicates facility needs, priorities, and updates to management.
• Assists with investigations related to facility incidents or safety concerns.
• Provides reports and documentation related to facility maintenance and compliance.

• Serve as primary point of contact for facilities issues in the absence of the Facilities Manager/Director.
• Responds to urgent facility needs and emergencies as assigned.
• Assists with special projects and facility initiatives.
• Performs other duties as assigned to support efficient facilities operations.

• High school diploma or GED required; vocational training or Associate's degree preferred.
• Minimum 5 years of facilities maintenance or operations experience or equivalent combination of training, education, and experience.
• 1–2 years in a lead, supervisory, or senior technician role (HVAC, electrical, plumbing, fire safety).
• Experience with and working knowledge of rooftop…