Repair Center Technician

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics.

Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Responsibilities:

• Perform diagnostic testing and component-level troubleshooting on complex scientific instruments.

• Execute repairs, calibrations, and preventative maintenance according to established procedures and manufacturer specifications.

• Document all repair activities, including parts used, time spent, and resolutions, accurately in the company’s service management system.

• Maintain a clean and organized workspace, adhering to all safety protocols and quality standards.

• Collaborate with other technicians, engineers, and customer service teams to resolve technical issues and improve repair processes.

• Provide technical support and guidance to customers as needed.

• Manage spare parts inventory and requisitions for repairs.

• Stay up-to-date with new product releases, service manuals, and technical training.

Job Qualifications:

• High School Diploma or GED

• Minimum of 2-4 years of experience in troubleshooting and repairing electronic or electro-mechanical equipment, preferably in a laboratory or scientific instrument environment.

• Strong understanding of electronic circuits, schematics, and diagnostic tools (e.g., multimeters, oscilloscopes).

• Proficiency in using hand tools and specialized repair equipment.

• Excellent problem-solving skills and attention to detail.

• Ability to work independently and as part of a team.

• Strong communication skills, both written and verbal.

• Basic computer skills, including experience with service management software.

• Ability to lift and move equipment up to 50 lbs.

• Valid driver's license may be required for occasional field service support.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against…