Service Supervisor - Cheatham Street Flats; Student

Job Overview

Oversee technical and mechanical work to ensure community buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality.

• Manage work orders generated from resident requests and routine upkeep, diagnosing defects and making repairs per policies, procedures, safety standards, and code requirements.
• Complete the make‑ready process to prepare vacant apartments for leasing, including pre‑move‑out inspections, punch lists, vendor scheduling, supplies procurement, maintenance tasks completion, and final inspections.
• Develop standards for cleanliness and appearance of community grounds, amenities, building exteriors, unit interiors, breezeways, curbs, signage, leasing office, garbage areas, parking lots, and other common areas.
• Periodically inspect work performed by service team members, contractors, vendors, and service providers to assess effectiveness, verify quality, scope, and specifications, and develop corrective action plans as needed.
• Maintain adequate inventory of spare parts and maintenance materials; work with the Community Manager to order supplies and tools within budgetary guidelines.
• Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual.
• Support cost‑cutting and expense‑control programs by fixing rather than replacing parts when possible and using tools and equipment efficiently.
• Conduct scheduled safety meetings, keep MSDS sheets current, and stay up to date on OSHA and other safety laws to ensure compliance.
• Demonstrate customer service skills by treating residents respectfully, responding promptly to maintenance requests, and assigning work orders with efficiency and urgency.

• Competitive medical, dental, vision, and disability & life insurance benefits.
• Generous paid time‑off: 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays; additional vacation with tenure.
• 6‑week paid sabbatical after 10 years of service and every 5 years thereafter.
• 401(k) with company match up to 6% after 6 months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000.
• Employee assistance and legal plans, pet insurance, critical illness, accident, and hospital indemnity coverage.
• Housing discount for onsite team members in Greystar‑managed communities (subject to availability).

Greystar will consider for employment qualified applicants with arrest and conviction records.